HEALTHCARE COORDINATOR

Arizona Department of Administration; Phoenix (AZ); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Vacation and sick days with 10 paidhol

Paid Parental Leave - up to 12 weeks

Job summary

ARIZONA DEPARTMENT OF CORRECTIONS, REHABILIATION & REENTRY is seeking a Healthcare Coordinator (Program Evaluation Specialist) in Phoenix to monitor contracted healthcare services, review records, and ensure compliance with NCCHC and state requirements. You will collaborate with vendors, facility operations, and ADCRR leadership to drive quality improvements across Arizona's correctional healthcare system.

The role emphasizes evaluation, data-driven decision making, and cross-functional

Qualifications

• Knowledge of healthcare delivery principles in correctional settings.
• Infection control in a high-risk environment.
• Quality assurance and performance improvement.
• Inpatient capacity management.

Responsibilities

• Reviews and observes vendor and operational processes for inmate healthcare.
• Analyzes information to suggest process improvements.
• Reports issues to supervisory chain of command.
• Reviews medical records for timeliness of care.
• Tracks and reports monthly care provided to inmates.
• Determines appropriate inpatient or general population placement.
• Ensures bed management for inpatient and special housing units.
• Completes required reports and correspondence.
• Attends meetings and trainings as required.

Skills

Healthcare evaluation

Quality assurance

Data analysis

Collaboration

Clinical knowledge

Education

RN or LPN license

CCHP certification

Tools

Microsoft Suite

Google Suite

Job description

ARIZONA DEPARTMENT OF CORRECTIONS,

REHABILIATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

HEALTHCARE COORDINATOR

(Program Evaluation Specialist)

Job Location:

Address:

801 E Jefferson St.
Phoenix, AZ 85034
https://corrections.az.gov/

Posting Details:

Salary: $78,000

Grade: 23

Closing Date: Open Until Filled

Job Summary:

Join ADCRR as a Healthcare Coordinator (Program Evaluation Specialist) and play a vital role in improving healthcare across Arizona’s correctional system. In this dynamic position, you’ll monitor contracted healthcare services, review medical records and contracts, conduct quality assurance audits, and ensure care meets federal and state requirements, ADCRR policies, and NCCHC Standards. Working closely with healthcare vendors and facility operations, you’ll analyze information, identify opportunities for improvement, and help strengthen the quality, timeliness, and effectiveness of care provided to incarcerated individuals. This role is ideal for a skilled evaluator, problem-solver, and collaborator who is ready to make a meaningful, system-wide impact. Because healthcare oversight doesn’t always follow a traditional schedule, occasional observation of vendor activities outside normal business hours may be required.

Job Duties:

• Reviews and observes vendor and operational processes that pertain to inmate healthcare, including medication administration and utilization management
• Analyzes and synthesizes information to ensure appropriate process suggestions
• Reports issues of concern to the supervisory chain of command immediately
• Reviews medical records for appropriateness and timelines of both on-site and off-site care
• Works and collaboratively with site monitor, and conducts clinical reviews
  Tracks and reports monthly care provided to specific inmates
• Utilizes clinical knowledge and skills to determine appropriate inpatient or general population placement of inmates
• Collaborates with health care vendors, ADCRR providers, and operations to ensure appropriate bed management of inpatient and special housing units
• Completes required reports
• Conducts research and composes correspondence
• Attends meetings and training as required
• Drive/Travels on State business
• Performs other duties appropriate to the assignment
  

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Principles of healthcare delivery as recommended or mandated by the United States Constitution; Arizona Revised Statutes, the National Commission of Correctional Health Care, and the American Correctional Association, American Nurse Association, and the ADCRR
  Professional nursing principles, nursing services related to the pharmacological process
• Infection control in a high-risk environment
• Quality assurance and performance improvement
• Inpatient capacity management

Skill in:

• Proficient evaluations of health care quality
• Identification of evidence-based practice
• Investigation, effective communication, and collaboration
• Using Microsoft Suite and Google Suite
• Planning and executing of clinical carela
• Analysis and synthesis of information
• Organizing data and providing appropriate clinical suggestions

Ability to:

• Evaluate the effectiveness and appropriateness of healthcare services
• Effectively compose correspondence and reports
• Multi-task
• Conduct research and compose responses to issues or concerns
• Maintaining and building effective working relationships between internal and external entities
• Compile information and reports
• Make sound decisions
• Meet deadlines
• Work in a prison environment

Selective Preference(s):

• Certified Correctional Health Professional (CCHP) certification
• Minimum of three (5) years of experience providing nursing services in a correctional setting
  • Must possess a valid, unrestricted, Registered Nurse or Licensed Practical Nurse Arizona Board of Nursing or compact state license. Requires possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

Pre-Employment Requirements:

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

Employment is contingent on the selected applicant passing a background investigation and a drug test.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

• Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
• Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.