MENTAL HEALTH MANAGER

Arizona State Government; Phoenix (AZ); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Vacation and sick days

Paid Parental Leave

Comprehensive benefits

Job summary

DEPARTMENT OF CORRECTIONS, REHABILIATION AND REENTRY in Phoenix, AZ seeks a Mental Health Manager (Health Services Compliance Monitor I) to oversee contract compliance for healthcare services in state facilities. The role ensures NCCHC standards and Arizona policies are met, guiding corrective actions and vendor oversight.

The position emphasizes monitoring, reporting, and collaboration with the Compliance Review/Audit Nurse, with a strong focus on safeguarding inmate health and program

Qualifications

• Knowledge of correctional healthcare management and related laws and standards.
• Ability to monitor and audit compliance with policies and procedures.
• Experience with contract compliance and vendor relations is preferred.

Responsibilities

• Oversee medical, mental health, and dental services at facilities.
• Ensure timely and appropriate care by contracted vendor.
• Conduct inspections and audits; prepare reports and recommendations.

Skills

Correctional healthcare

Compliance monitoring

Policy development

Data analysis

Leadership

Education

Bachelor's degree in healthcare-related field

Master's degree in psychology/related field

Tools

NCCHC standards

Contract management

Job description

DEPARTMENT OF CORRECTIONS,

REHABILIATION AND REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

MENTAL HEALTH MANAGER

(HEALTH SERVICES COMPLIANCE MONITOR I)

Job Location:

Address:

Health Care Services
801 E. Jefferson Street
Phoenix, Arizona 85034
https://corrections.az.gov/

Posting Details:

Salary: $86,955.00

Grade: 24

Closing Date: Open Until Filled

Job Summary:

This position is responsible for oversight and monitoring compliance with contractual requirements, applicable ADCRR written instructions, and National Commission on Correctional Health Care (NCCHC) standards at the state-operated prison complexes with high health needs due to a large inmate population or the mission of the prison with respect to healthcare. It ensures appropriate timely and professional medical, mental health and dental care is provided to the inmate population by the contracted vendor. This position identifies areas of noncompliance or concern, resolves issues and/or elevates them to the Contract Compliance Administrator, and oversees corrective action.

Job Duties:

• Reviews, monitors and oversee medical, mental health and dental services at the assigned facilities
• Ensures the vendor provides timely, professional and appropriate care to incarcerated individuals in accordance with applicable laws, rules, regulations, policies and procedures
• Tours facilities and conducts scheduled and unscheduled inspections/audits
• Performs annual peer review
• Acts as on-site advisor to the vendor during emergency situations, e.g. disturbances, etc.
• Assists in the development and implementation of monitoring programs, utilization reviews, action plans and policy development/revisions
• Prepares required reports and recommendations
• Identifies and resolves deficiencies
• Reports deficiencies through the chain of command, as appropriate
• Monitors and reports on implementation of corrective action plans
• Works collaboratively with Compliance Review/Audit Nurse assigned to the complex
• Completes special projects and assignments with given time frames
• Attends meetings
• Conducts and/or coordinates research
• Responds and/or prepares responses to inquires from internal and external sources
• Work Collaboratively with the Compliance Review/Audit Nurse
• Other duties as assigned

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Principles and practices of correctional healthcare management and supervision as set forth by the United States Constitution, Arizona Revised Statutes, the NCCHC and the American Correctional Associations; laws, rules, regulations, policies and procedures pertaining to the privatization and administration of inmate medical, mental health and dental care
• Methods and strategies for monitoring and auditing compliance with those laws, rules, regulations, policies and procedures
• Personnel and administrative procedures and law (State and Federal) relative to licensed and/or certified health care staff, as well as general staff
• Procedure analysis and policy development
• Project Planning, development and implementation strategies
• Action plan development
• Fiscal Management, including budget, procurement and outside contracting
• Computer skills/typing
• General working knowledge of the Department’s standardized databases

Skill in:

• Interpreting contractual language
• Interpersonal and vendor relations as applied to contracts
• Data gathering
• Research and analysisInterviewing and investigating
• Synthesizing and presenting information
• Oral and written communications
• Decision making
• Leadership
• Budgeting/expenditures
• Organizational
• Time Management

Ability to:

• Effectively evaluate efficiency and effectiveness of medical, mental health and dental programs
• Study and analyze policies, procedures, contracts and reports and recommend effective means of implementing action plans to meet objectives
• Speak and compose correspondence and reports
• Multitask and coordinate and reports
• Build and maintain effective working relationships with internal and external entities
• Compiles information and reports
• Make decisions
• Meet deadlines
• Travel
• Provide guidance regarding emergency situations and available for urgent response after hours as needed

Selective Preference(s):

• At least five years of correctional healthcare administration experience, correctional mental health care or mental healthcare-related fields; or
• A bachelor’s degree in a healthcare-related field and at least five years of relevant experience as indicated above; or
• A master’s degree from an accredited institution in psychology, counseling, social work, or a related field, plus at least two years of healthcare administration experience as indicated above and;
• Hold a Certified Correctional Healthcare Professional (CCHP) certification.

Pre-Employment Requirements:

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

Vacation and sick days with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
Exceptional retirement program
Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.