Healthcare Client Partner

UST; Seattle (WA); On-site; USD 174,000 - 261,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, vision insurance

Paid time off

Job summary

UST seeks a Client Partner to act as the executive contact for healthcare clients, aligning services to client strategy and driving engagement at CXO level. You will build and maintain the highest level of client engagement and tailor UST offerings to client goals.

The role requires 10+ years in client-facing leadership within digital transformation, plus deep healthcare payer domain experience. You will lead revenue growth initiatives, manage P&L, and mentor teams in a fast-paced global

Qualifications

• 10+ years in a client-facing or account leadership role in the digital transformation professional services space.
• 10+ years in the Healthcare Payer Domain with blue plan, Medicare and Medicaid knowledge.
• Strong experience with the global service delivery model with at least 8+ years in Business Development and Technology Sales or consulting.
• Proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. Experience in creating impactful presentations that articulate customer experience values in B2C and B2B space.
• Ability to manage client P&L, including reporting and metric assessment for the account.
• Experience running $50m+/year engagements

Responsibilities

• Capture long term business needs and drive the creation of domain specific and integrated solutions for the client.
• Analyze and assess competitive landscape and provide inputs.
• Collaborate with sales and marketing to develop and execute a plan for revenue growth.
• Manage revenue growth, EBIDTA growth, and margin for the accounts
• Meet with clients in a Pre-Post Sales capacity to deliver subject matter expertise and consultation for clients' needs in closing the deal.

Skills

Client relationships

Business development

Healthcare payer domain

Executive communication

P&L management

Sales leadership

Job description

Role description

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at .

You Are:

A Client Partner that will serve as an executive contact for healthcare clients and maintain a strong relationship with the clients and CXOs on the IT and business side. You will build and maintain the highest level of client engagement and align our services at UST to the client strategy.

The Opportunity:

• Capture long term business needs and drive the creation of domain specific and integrated solutions for the client.
• Analyze and assess competitive landscape and provide inputs.
• Collaborate with sales and marketing to develop and execute a plan for revenue growth.
• Manage revenue growth, EBIDTA growth, and margin for the accounts
• Meet with clients in a Pre-Post Sales capacity to deliver subject matter expertise and consultation for clients' needs in closing the deal.

What you need:

• At least 10 years in a client facing role or account leadership role in the digital transformation professional services space.
• At least 10 years in the Healthcare Payer Domain with blue plan, Medicare and Medicaid knowledge.
• Strong experience with the global service delivery model with at least 8+ years in Business Development and Technology Sales or consulting
• Proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. Experience in creating impactful presentations that articulate customer experience values in B2C and B2B space
• Ability to manage client P&L, including reporting and metric assessment for the account
• Experience running $50m+/year engagements

Bonus points if:

• You have demonstrated leadership in managing existing business, developing new business, and building strategic, long-term, and high-value engagements with existing customers.
• You have prior experience with the top 5 payers

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location:

Seatlle area

Compensation Range

: $ 174,000-261,000

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent childcare, and/or commuting expenses as allowable under IRS guidelines.
• Benefits offerings vary in Puerto Rico.
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
• Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
• All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

Skills

• Account Management
• Contract Management
• Revenue Operations
• Financial Analysis

Benefits

Compensation range: $ 174,000.00 to 261,000.00 per year