Business Systems Analyst (BSA)

UST; Atlanta (GA); Hybrid; USD 88,000 - 132,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Flexible spending accounts

Job summary

UST is seeking a skilled Business Systems Analyst (BSA) to bridge business stakeholders and technology teams. You will analyze business needs, document requirements, translate them into functional specifications, and ensure delivery of technology solutions that meet business objectives.

Role location: Hybrid - Atlanta, GA. You will collaborate with Product Owners, Developers, QA, and Project Managers throughout the SDLC, and facilitate UAT to validate delivered solutions.

Qualifications

• 5+ Years as Business Systems Analyst
• Bachelor's degree in Business, Information Systems, CS, or related field
• Strong Business Analysis and Requirements Gathering experience
• Expertise in BRD, FRD, User Stories, Use Cases, and Process Flow documentation
• Experience with Agile/Scrum methodologies
• Knowledge of SDLC and software implementation projects
• Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or Lucidchart
• Proficiency in process modeling and data analysis
• Preferred Skills: Domain experience in Healthcare, Insurance, Financial Services, or Enterprise Applications
• Experience with Salesforce, CRM, ERP, or digital transformation projects
• SQL knowledge for data analysis and validation
• CBAP, CCBA, or Agile certifications

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements
• Conduct requirement workshops, gap analysis, and process mapping sessions
• Create BRDs, FRDs, user stories, and use cases
• Translate business requirements into functional specifications for development teams
• Support solution design, system integration, and process improvement initiatives
• Work closely with Product Owners, Developers, QA teams, and Project Managers throughout the SDLC
• Facilitate User Acceptance Testing (UAT) and validate delivered solutions

Skills

Process Documentation

Business Analysis

Requirements Gathering

User Acceptance Testing

Scrum

Education

Bachelor's degree in Business, Information Systems, Computer Science, or related field

Tools

Confluence

Salesforce

Jira

Azure DevOps

Visio

Lucidchart

Job description

Business Systems Analyst (BSA)

The Role

UST is searching for a skilled Business Systems Analyst (BSA) to act as the bridge between business stakeholders and technology teams. The ideal candidate will analyze business needs, gather and document requirements, translate them into functional specifications, and ensure successful delivery of technology solutions that meet business objectives.

What You'll Do

• Collaborate with business stakeholders to gather, analyze, and document business requirements


• Conduct requirement workshops, gap analysis, and process mapping sessions


• Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and use cases


• Translate business requirements into functional specifications for development teams


• Support solution design, system integration, and process improvement initiatives


• Work closely with Product Owners, Developers, QA teams, and Project Managers throughout the SDLC


• Facilitate User Acceptance Testing (UAT) and validate delivered solutions

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• 5+ Years as Business Systems Analyst


• Bachelor's degree in Business, Information Systems, Computer Science, or related field


• Strong Business Analysis and Requirements Gathering experience


• Expertise in BRD, FRD, User Stories, Use Cases, and Process Flow documentation


• Experience with Agile/Scrum methodologies


• Knowledge of SDLC and software implementation projects


• Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or Lucidchart


• Proficiency in process modeling and data analysis


• Preferred Skills:
  
  
  
  • Domain experience in Healthcare, Insurance, Financial Services, or Enterprise Applications
  
  
  • Experience with Salesforce, CRM, ERP, or digital transformation projects
  
  
  • SQL knowledge for data analysis and validation
  
  
  • CBAP, CCBA, or Agile certifications
  
  
  
  

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Hybrid - Atlanta, Georgia

Compensation Range: $88,000 - $132,000

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and \"fair chance\" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#CB

#LI-VK5

Skills

Process Documentation, Business Analysis, Requirements Gathering, Confluence, Salesforce, User Acceptance Testing, Scrum

Compensation range: $ 88,000.00 to 132,000.00 per year