Healthcare Claims Support Analyst - Entry Level

Provalus

Jasper (TX)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Benefits offered by this job

Paid training

Career advancement

Benefits package

Job summary

Provalus is actively hiring entry-level Healthcare Insurance Customer Support Representatives to support claims processing, member inquiries, and customer service activities for health insurance products. No prior healthcare or insurance experience is required — full paid training is provided on claims processes, healthcare terminology, HIPAA compliance, and internal systems.

This is a great opportunity to start a career in the healthcare insurance industry, with accelerated career advancement

Qualifications

Strong communication, both verbal and written, with customers.
Ability to work well in a team environment and follow training.
Willingness to learn healthcare terminology and claims processes.
On-site work at Provalus office in Jasper, TX.

Responsibilities

Learn and apply claims processing procedures and healthcare terminology through on-the-job training.
Research claims status, benefits, eligibility, and coverage details in CRM and internal systems.
Handle member and provider inquiries related to claims, billing, coverage, and customer service.
Provide accurate information regarding plan benefits and claims status to members/providers.
Document calls and update records in CRM and claims processing systems.