Healthcare Case Support Specialist

Henry Ford Health; Clinton Charter Township (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Henry Ford Health in Detroit, MI is seeking a Case Manager Assistant to support Case Managers and the Social Work Services Department. You will help with patient-related tasks, assist with special medication fund programs, update resource materials, and issue Medicare Important Messages to patients as needed.

This role emphasizes strong communication, organization, and the ability to work with patients and families while maintaining professional standards and adapting to changing priorities.

Qualifications

• High School diploma or GED required.
• Associate degree preferred or healthcare experience.

Skills

Communication skills

English fluency

Critical thinking

Organizational skills

Multitasking

Interpersonal skills

Professional conduct

Flexibility/adaptability

Independent work

Education

High School diploma or GED

Associate degree preferred

Job description

Henry Ford Health in Detroit, MI is seeking a Case Manager Assistant to support Case Managers and the Social Work Services Department. You will help with patient-related tasks, assist with special medication fund programs, update resource materials, and issue Medicare Important Messages to patients as needed.

This role emphasizes strong communication, organization, and the ability to work with patients and families while maintaining professional standards and adapting to changing priorities.