Healthcare Care Coordination Representative

Sagility; Temple (TX); A distancia; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Sagility is hiring Seasonal Work-from-Home Care Coaches to support health plan members by phone and digital channels. You will conduct outbound and inbound calls, assess member needs, and provide education on benefits, preventive care, and condition management.

In this remote role, you’ll schedule appointments, coordinate with providers, and document all interactions in care management tools while adhering to HIPAA and quality standards.

Formación

• Experience handling calls in healthcare or similar environments.
• Ability to educate patients on benefits and preventive care.
• Familiarity with HIPAA and healthcare quality standards.

Responsabilidades

• Conduct outbound and inbound calls to health plan members.
• Educate members on benefits and preventive care.
• Assess member needs and coordinate with providers.
• Schedule appointments and document interactions in care management tools.

Conocimientos

Outbound calls

Inbound calls

Member education

Care coordination

HIPAA compliance

Herramientas

Care management software

Descripción del empleo

Sagility is hiring Seasonal Work-from-Home Care Coaches to support health plan members by phone and digital channels. In this role, you will conduct outbound and inbound calls, assess member needs, and provide education on benefits, preventive care, and condition management. You will schedule appointments, coordinate with providers, and document all interactions in care management tools while adhering to HIPAA and quality standards. Working remotely, you’ll collaborate with a supportive team, receive thorough training, and help drive better healthcare experiences and outcomes for members.