Healthcare Care Coordination Representative

Sagility; Lawrence (KS); A distancia; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Sagility is seeking Seasonal Work-from-Home Care Coaches to support health plan members by phone and digital channels. In this role, you will conduct outbound and inbound calls, assess member needs, and provide education on benefits, preventive care, and condition management.

You will schedule appointments, coordinate with providers, and document all interactions in care management tools while adhering to HIPAA and quality standards.

Responsabilidades

• Conduct outbound and inbound calls to health plan members.
• Assess member needs and educate on benefits, preventive care, and condition management.
• Schedule appointments and coordinate with providers.
• Document interactions in care management tools while complying with HIPAA.

Descripción del empleo

Sagility is hiring Seasonal Work-from-Home Care Coaches to support health plan members by phone and digital channels. In this role, you will conduct outbound and inbound calls, assess member needs, and provide education on benefits, preventive care, and condition management. You will schedule appointments, coordinate with providers, and document all interactions in care management tools while adhering to HIPAA and quality standards. Working remotely, you’ll collaborate with a supportive team, receive thorough training, and help drive better healthcare experiences and outcomes for members.