Healthcare Billing Support Specialist — Entry Level

Pathfinders, inc.; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Laid back work environment

Summer hours

401k matching

Full benefits

Job summary

Pathfinders, inc. is seeking candidates for an entry-level role in a corporate healthcare firm located in Center City, Philadelphia. This position involves assisting patients with their healthcare billing needs while working with healthcare providers and insurance companies.

The ideal candidate will have strong communication skills, customer service orientation, and a Bachelor's degree. The role offers a great work/life balance with full-time hours, flexible scheduling, and various benefits including 401k matching.

Qualifications

• Excellent customer service-oriented and professional personality.
• Strong communication skills with patients and providers.

Responsibilities

• Handle incoming communication from patients, providers, and insurance companies.
• Provide troubleshooting and website support for account holders.
• Assist in website navigation and log in support.
• Provide patients with updates and connect them with in-network providers.
• Update account information with each interaction.
• Comply with HIPAA and other legal regulations.
• Contact healthcare providers and insurance companies when needed.
• Perform various customer service and administrative tasks as needed.

Skills

Effective communication abilities

Customer service and organizational skills

Strong proficiency in Microsoft Office

Education

Bachelor's degree (healthcare related preferred)

Job description

Pathfinders, inc. is seeking candidates for an entry-level role in a corporate healthcare firm located in Center City, Philadelphia. This position involves assisting patients with their healthcare billing needs while working with healthcare providers and insurance companies.

The ideal candidate will have strong communication skills, customer service orientation, and a Bachelor's degree. The role offers a great work/life balance with full-time hours, flexible scheduling, and various benefits including 401k matching.