Healthcare Billing & Data Support Associate

Paradigm; Tampa (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Paradigm is a leading healthcare management organization focused on improving outcomes for patients with complex conditions. The Network Services Associate role emphasizes data entry, data analysis, and handling provider inquiries with strong customer service.

Ideal candidates will have two years of clerical healthcare experience, excel in Microsoft Office, and be comfortable with CPT/ICD10 billing terminology.

Qualifications

• College education preferred with a minimum of two years in a clerical setting, preferably healthcare.
• Experience in workers' compensation or call center is a plus.
• Strong written and verbal communication and attention to detail.
• Proficient with CPT, ICD10, MS-DRG, CMG, PDPM, and billing forms.

Responsibilities

• Respond to email bill inquiries and disputes from providers, clients and internal customers.
• Work with Finance, Provider Management, and external network partners to resolve provider disputes and questions.
• Resolve pricing issues and state disputes within regulatory timeframes.
• Document information in cases and billing systems with high accuracy.
• Utilize critical thinking to address billing issues and assist training as needed.
• Maintain dependable attendance during scheduled hours.

Skills

Excellent communication

Attention to detail

Microsoft Office proficiency

Bilingual English/Spanish a plus

Independent worker

Education

College education preferred

Tools

Microsoft Office

Billing systems

CPT/HCFA knowledge

Job description

Paradigm is a leading healthcare management organization focused on improving outcomes for patients with complex conditions. The Network Services Associate role emphasizes data entry, data analysis, and handling provider inquiries with strong customer service.

Ideal candidates will have two years of clerical healthcare experience, excel in Microsoft Office, and be comfortable with CPT/ICD10 billing terminology.