Healthcare AR Specialist II: Claims & Payer Follow-Up

Savista; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Savista is hiring an Accounts Receivable Specialist II to ensure timely collection of government or commercial healthcare insurance receivables. You will verify eligibility, update records, research unpaid claims, and contact payers to secure payments while maintaining compliance with HIPAA and related regulations.

The role requires 2+ years in healthcare AR, familiarity with payer sites, and proficiency in Excel and MS Office.

Qualifications

• Two years of experience in healthcare insurance accounts receivable follow up.
• Experience identifying billing errors and resubmitting claims.
• Knowledge of accounts receivable practices and denial overturns.
• Experience navigating payer sites for appeals and follow-up.
• Proficiency with Microsoft Excel and common office tools.

Responsibilities

• Verify patient eligibility and authorization by payer portals or phone.
• Update demographics and insurance information in systems.
• Research unpaid or denied claims and monitor ICN/DCN status.
• Contact payers to secure payment of claims.
• Access client systems for payments, claims, and data.
• Obtain required medical documentation for claims.
• Learn billing guidelines from provider manuals.
• Maintain HIPAA and other regulatory compliance in work processes.
• Support compliance program and ethics training.

Skills

Payer communication

Data entry

Microsoft Excel

Microsoft Office

Education

High school diploma or GED

Tools

Accounts receivable software

Job description

Savista is hiring an Accounts Receivable Specialist II to ensure timely collection of government or commercial healthcare insurance receivables. You will verify eligibility, update records, research unpaid claims, and contact payers to secure payments while maintaining compliance with HIPAA and related regulations.

The role requires 2+ years in healthcare AR, familiarity with payer sites, and proficiency in Excel and MS Office.