Healthcare Alarm Panel Response Officer (Unarmed)

Allied Universal; Scottsdale (AZ); On-site; USD 35,000 - 42,000; Full time

Job summary

Allied Universal in Scottsdale, AZ is seeking a Security Officer (Full Time, Unarmed Alarm Panel Response) to protect patients, visitors, and staff at a healthcare location and other client sites.

You will monitor access, conduct regular patrols, respond to alarms and incidents with professional judgment, and document activities while delivering exceptional customer service and clear communication.

Qualifications

• Minimum requirements include a high school diploma or equivalent.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out site-specific procedures and access-control practices.
• Conduct regular and random foot patrols of the healthcare location, parking areas, entrances, and common spaces.
• Respond to incidents, alarms, and critical situations in a calm, professional manner and notify appropriate contacts or responders.
• Monitor access points and assist with visitor management according to site policies.
• Document patrols, incidents, and observations in required reports.

Skills

Customer service

Alarm panel experience

Comfortable using computer/tablet

Education

High school diploma or equivalent

Tools

Alarm panel

Job description

Allied Universal in Scottsdale, AZ is seeking a Security Officer (Full Time, Unarmed Alarm Panel Response) to protect patients, visitors, and staff at a healthcare location and other client sites.

You will monitor access, conduct regular patrols, respond to alarms and incidents with professional judgment, and document activities while delivering exceptional customer service and clear communication.