Healthcare Advocate (Remote 1099)

Solace; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

An innovative healthcare advocacy marketplace is seeking a compassionate Healthcare Advocate to support Medicare patients. In this remote role, you'll navigate patients through complex health concerns, fostering strong relationships built on empathy and trust. Your expertise will help create tailored care plans that address not just medical needs but also social determinants of health, ensuring patients receive comprehensive support. If you're passionate about making a difference and have a background in social work or therapy, this is a unique opportunity to empower individuals in their health journeys while working flexibly as part of a dedicated team.

Qualifications

• Experience working with Medicare patients and understanding social determinants of health.
• Strong ability to balance multiple tasks and provide clear communication.

Responsibilities

• Guide Medicare patients through their healthcare journey with empathy and support.
• Develop comprehensive care plans addressing social determinants of health.

Skills

Empathy

Clinical Skills

Organizational Skills

Technical Savvy

Communication Skills

Education

Experience as a Social Worker or Therapist

Tools

Healthcare Systems

Job description

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

About the Role

As a Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.

In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it.

Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.

What You’ll Do

• Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.

• Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.

• Identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.

• Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.

• Build the systems of the future in working with Medicare patients.

What You Bring to the Table

• Professional experience as a Social Worker, Therapist, or other relevant role.

• Deep understanding of Social Determinants of Health and experience working with diverse patient populations.

• Endless empathy for people, and a strong ability to fight for those who cannot.

• Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.

• Pride in your technical savvy; you can quickly and fluently learn new systems and software.

• An extreme bias toward action and execution.

• A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.

Up for the Challenge?

We look forward to meeting you.