Healthcare Administrative Associate - Patient Registration

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Onsite fitness facilities

Wellness app access

Childcare discounts

Continuing education

Job summary

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate for Patient Registration. This in-person role supports front-office workflow to optimize clinic operations, patient check-in/out, and data integrity. Strong communication and organizational skills are essential in a busy environment.

The position requires a high school diploma or GED, with no required prior experience. Candidates should be customer-focused and proficient in data entry and MS Office; knowledge of EMR

Qualifications

• High school diploma or GED is required.
• No prior experience required for this role.
• Candidate should be customer-driven with strong grammar, spelling, and punctuation.
• Knowledge of medical terminology is preferred.
• Proficiency in data entry and electronic medical records
• Strong organizational, communication, and interpersonal skills.
• Microsoft Office applications (Word, Excel) preferred.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry and processes billing documents.
• Resolves issues and collects co-pays, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Skills

Customer service

Grammar

Medical terminology

Office procedures

Data entry

Electronic medical records

Organizational skills

Communication skills

Interpersonal skills

MS Word

MS Excel

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

## Healthcare Administrative Associate - Patient RegistrationApply: Fully In-Person: Roanoke, Virginia: Full time: Posted Today: End Date: September 30, 2026 (28 days left to apply): R161198## **Employment Status:**Full time## **Shift:**Day (United States of America)## **Facility:**2331 Franklin Rd - Roanoke## **Requisition Number:**R161198 Healthcare Administrative Associate - Patient Registration (Open)# **How You’ll Help Transform Healthcare:**This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together. As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.The healthcare administrative associate job duties include, but may not be limited to the following:* Greets, screens, and provides service to patients and visitors.* Processes mail, fax, and other documents.* Maintains multi-line phone system/switchboard.* Schedules, registers, and checks patients in/out.* Maintains medical records.* Performs data management and spreadsheets.* Runs and maintains reports.* Performs charge entry.* Processes billing documents and researches and resolves issues.* Collect co-payments, deductibles, and other self-pay amounts at time of service.* Maintains cash box and receipt books.# **What We Require:****Education:** High school diploma or GED.**Experience:** none**Licensure, certification, and/or registration:** none**Life Support:** none**Other Minimum Qualifications:**Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task.**Compensation Range:**$16.18 - $22.65*Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.***Recruiter:**EMILY ALLEN**Recruiter Email:**[e-mail]**For more information, contact the HR Service Center at 1-800-599-2537.**Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies## **Benefits, Pay and Well-being at Carilion Clinic**## Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: * Comprehensive Medical, Dental, & Vision Benefits* Employer Funded Pension Plan, vested after five years (Voluntary 403B)* Paid Time Off (accrued from day one)* Onsite fitness studios and discounts to our Carilion Wellness centers* Access to our health and wellness app, Personify Health* Discounts on childcare* Continued education and training