Healthcare Admin Concierge & Scheduling Lead

Talentify; West Palm Beach (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Generous PTO

Career development & CE opportunities

HSAs & FSAs

Employee Assistance program

Pet insurance (voluntary)

Other voluntary benefits

Job summary

The Paley Orthopedic & Spine Institute is seeking an Administrative Assistant to join the concierge team, focusing on scheduling surgeries and clinic visits, managing calendars for designated physicians, and warmly greeting patients and visitors.

You will collaborate with the Practice Manager and staff to keep calendars current, handle front-desk operations, and support a high standard of service in a busy, patient-centered environment.

Qualifications

• High School Diploma or Equivalent.
• Proficiency in a Windows environment with working knowledge of Word, Outlook and the Internet.
• #LI-JK1

Responsibilities

• Serve as the lead customer service ambassador for designated Paley Institute physicians and coordinate scheduling with assistants.
• Coordinate surgical scheduling including obtaining necessary preoperative paperwork.
• Coordinate clinic scheduling and manage provider calendars with accuracy and timeliness.
• Act as primary point of contact for designated physician, completing tasks per manager or physician.
• Ensure Google calendar for designated staff is current, accurate and detailed.
• Oversee scheduling projects and auxiliary clinic operations at locations as needed.
• Greet outside vendors and pharmaceutical representatives and coordinate meetings.

Skills

Windows / Office

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Outlook

Internet

Job description

The Paley Orthopedic & Spine Institute is seeking an Administrative Assistant to join the concierge team, focusing on scheduling surgeries and clinic visits, managing calendars for designated physicians, and warmly greeting patients and visitors.

You will collaborate with the Practice Manager and staff to keep calendars current, handle front-desk operations, and support a high standard of service in a busy, patient-centered environment.