Healthcare Admin Associate, Family Medicine — Vinton

Lonestar State College; Vinton (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, &Vision

Employer Funded Pension Plan

Paid Time Off

Onsite fitness studios

Health & Wellness app access

Childcare discounts

Continued education and training

Job summary

Carilion Clinic in Vinton, VA is seeking a HealthCare Administrative Associate for Family Medicine. This full-time, day shift role supports front-office operations, patient flow, registrations, and scheduling in a busy family medicine practice.

The position includes billing support, EMR usage, referrals, and data entry while delivering high-quality patient service. Comprehensive benefits accompany this role at Carilion Clinic.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology, office procedures, and electronic medical records.
• Proficiency in data entry and Microsoft Office.
• Strong customer service orientation and communication skills.
• Ability to multitask and maintain attention to detail in a fast-paced environment.

Responsibilities

• Performs front office functions including patient registration, scheduling, check-in, and check-out processes.
• Manages multi-line phone systems, screens calls, and routes messages appropriately.
• Maintains accurate patient demographic, insurance, and eligibility information.
• Collects co-payments, deductibles, and other payments and balances daily transactions.
• Coordinates referrals and obtains insurance authorizations as required.
• Maintains and organizes medical records in compliance with regulatory standards.
• Performs charge entry, coding support, and resolves billing-related issues.
• Uses electronic medical record systems for scheduling, reporting, and documentation.
• Provides directions and assistance to patients and visitors.
• Maintains reports, databases, and spreadsheets and performs basic data analysis.

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Carilion Clinic in Vinton, VA is seeking a HealthCare Administrative Associate for Family Medicine. This full-time, day shift role supports front-office operations, patient flow, registrations, and scheduling in a busy family medicine practice.

The position includes billing support, EMR usage, referrals, and data entry while delivering high-quality patient service. Comprehensive benefits accompany this role at Carilion Clinic.