Healthcare Account Manager - Client Success & Ops (Remote)

NationsBenefits, LLC; Plantation (FL); Hybrid; USD 55,000 - 70,000; Full time

Job summary

A healthcare consulting firm is seeking an Associate Account Manager in Plantation, FL. The role involves managing client relationships with health plan partners, ensuring service delivery and satisfaction. Candidates should have 1-3 years of experience in account management, client support, or healthcare operations. Notably, the position offers flexibility for remote and onsite work. Key competencies include operational execution, data analysis, and effective communication. The firm values problem-solving and cross-functional collaboration skills.

Qualifications

• 1-3 years of experience in client services or account management.
• Experience in healthcare, insurance, or managed care organization is preferred.
• Strong organizational and time management skills.

Responsibilities

• Serve as primary contact for assigned health plan partners.
• Monitor and oversee the operational performance of client programs.
• Identify operational inefficiencies and recommend improvements.

Skills

Client Relationship Management

Operational Execution

Data Analysis

Communication Skills

Problem Solving

Cross-Functional Collaboration

Sales Support

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Power BI

JIRA

Confluence

Job description

A healthcare consulting firm is seeking an Associate Account Manager in Plantation, FL. The role involves managing client relationships with health plan partners, ensuring service delivery and satisfaction. Candidates should have 1-3 years of experience in account management, client support, or healthcare operations. Notably, the position offers flexibility for remote and onsite work. Key competencies include operational execution, data analysis, and effective communication. The firm values problem-solving and cross-functional collaboration skills.