Healthcare A/R Collections Specialist

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Job summary

Presbyterian Healthcare Services is hiring a Patient Accounting Collections Specialist in Albuquerque, NM. This full-time, daytime role focuses on accounts receivable follow-up, payer communications, and accurate documentation to ensure timely reimbursements.

The ideal candidate will have a high school diploma or GED, strong organization and communication skills, and familiarity with medical coding and revenue cycle processes.

Qualifications

• High School diploma or GED required; healthcare clerical or customer service experience preferred.
• Strong organizational, communication, and problem-solving skills with attention to detail and ability to collaborate across teams.
• Proficient in Microsoft Office; able to manage high-volume workloads in a fast-paced environment.
• Basic understanding of medical coding (ICD-10, HCPCS, CPT), claims forms (UB04, HCFA 1500), and electronic processing (837/835).
• Familiarity with payer requirements, coordination of benefits, Medicare MSPQ, and revenue cycle processes preferred.

Responsibilities

• Follows up, collects, and resolves outstanding accounts receivable.
• Contacts insurance companies, patients, and employers to resolve claims.
• Provides requested documentation to support claim processing.
• Maintains timely follow-up systems and documents accounts per policies.
• Identifies and reports payer issues with supporting documentation to leadership.
• Cross-trains across Patient Accounting functions to support team flexibility.
• Operates Epic, FinThrive, FISS/DDE, payer portals, and MS Office.
• Participates in team meetings and maintains positive working relationships.
• Adheres to HIPAA regulations and CMS standards.

Skills

Attention to detail

Communication

Problem solving

Team collaboration

Microsoft Office

Medical coding basics

Payer requirements

Education

High School diploma or GED

Tools

EDI/837/835 processing

Job description

Presbyterian Healthcare Services is hiring a Patient Accounting Collections Specialist in Albuquerque, NM. This full-time, daytime role focuses on accounts receivable follow-up, payer communications, and accurate documentation to ensure timely reimbursements.

The ideal candidate will have a high school diploma or GED, strong organization and communication skills, and familiarity with medical coding and revenue cycle processes.