Health & Welfare Business Analyst: Analytics & Testing

Dexian; Merrimack (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results

Qualifications

• Bachelor's degree or equivalent years of industry experience.
• 3+ years of Health and Welfare benefits service experience.
• 3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
• Prior client implementation and/or platform migration experience a plus.
• Experience in Agile preferred, but not required.
• Proficient with MS Office applications.
• Ability to independently manage one's own workload.
• Regulatory and legislative knowledge in aligned service area.
• Understanding of benefits administration systems.
• Demonstrates superb communication skills (written and verbal).
• Ability to conduct analysis and document findings.
• Procedure execution and process improvement.
• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
• Creating training material and reference material for participant services
• Assisting and coaching the broader virtual team
• Engaging in and/or leading ongoing courses to support continued personal development.

Responsibilities

• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
• Creating training material and reference material for participant services
• Assisting and coaching the broader virtual team
• Engaging in and/or leading ongoing courses to support continued personal development.

Skills

Communication skills

Self-management

Benefits administration

MS Office

Analytical thinking

Regulatory knowledge

Root cause analysis

Education

Bachelor's degree or equivalent years of industry experience

Tools

MS Office

Job description

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results