Health Unit Coordinator: Patient Care & Admin Support

The Christ Hospital; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

The Christ Hospital is seeking a clerical support role to assist the clinical team with daily patient care tasks. You will serve as a vital communications link for processing information between patients, staff, visitors, physicians, and departments, while entering data and managing medical records from admission to discharge.

Responsibilities include running errands, cleaning, and ensuring a conducive environment for quality care, with communication tailored to be culturally and age-appropriate.

Qualifications

• Must have strong customer service and communication skills.
• Experience handling patient or visitor inquiries is a plus.
• Attention to detail and accuracy in data entry are required.

Responsibilities

• Greet and assist patients, visitors, and staff as a receptionist.
• Answer patient call lights promptly and courteously.
• Maintain positive customer relations with physicians and patients.
• Transfer calls to appropriate personnel efficiently.
• Handle phone inquiries with accuracy and confidentiality.
• Facilitate communication with ancillary departments as needed.
• Maintain admit/discharge logs and census cards.
• Ensure timely patient admission, transfer, and discharge.
• Enter transport requests into EPIC Bed Management.
• Obtain signatures for consent forms as needed.
• Prepare charts for new patients with face sheets and labels.
• Break down charts for discharged patients and keep them organized.

Skills

Customer service

Communication

Data entry

Administrative support

Education

High School diploma or GED

Tools

EPIC Bed Management

Job description

The Christ Hospital is seeking a clerical support role to assist the clinical team with daily patient care tasks. You will serve as a vital communications link for processing information between patients, staff, visitors, physicians, and departments, while entering data and managing medical records from admission to discharge.

Responsibilities include running errands, cleaning, and ensuring a conducive environment for quality care, with communication tailored to be culturally and age-appropriate.