Health Unit Coordinator - Neuro PCU

Health First; Melbourne (FL); On-site; USD 25,000 - 36,000; Part time

Job summary

Health First in Melbourne, FL seeks a Health Unit Coordinator to support clinical care teams, coordinating admissions, transfers, discharges, and communications with patients and families. You will manage unit operations under high activity, maintain accurate records, and ensure timely order processing and equipment tracking.

This per diem role requires high school diploma, BLS certification, strong computer and communication skills, and the ability to work in a fast-paced hospital environment.

Qualifications

• High School Diploma or equivalent required.
• AHA BLS Healthcare Provider certification prior to start date.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to read, understand, and follow English instructions.
• Strong critical thinking and problem-solving abilities.
• Capable of working in a high-stress, fast-paced healthcare setting.

Responsibilities

• Coordinates and schedules patient admissions, transfers, and discharges.
• Responds to calls and inquiries to facilitate communication among staff, patients, and families.
• Serves as a resource to clinical staff and patients, ensuring timely completion of orders.
• Maintains unit organization, real-time documentation, and accurate records.
• Operates Teletracking and other systems; ensures clean, safe work environment.
• Supports bedside rounding and handoffs with clear, respectful communication.

Skills

Microsoft Office

English language

Critical thinking

Problem solving

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

POSITION SUMMARY

The Health Unit Coordinator collaborates with clinical care teams, ensuring coordination of all aspects of customer/patient care, and eventual transition out of in-patient care. The Health Unit Coordinator performs procedures related to customer/patient admission, transfer, discharge, and communication with customer/patients, guests, and clinical staff. The Health Unit Coordinator handles unit control and order under stressful conditions, and periods of high unit activity, while utilizing effective and respectful communication, with customers/patients, families, and clinical staff teams.

Job Requirements

POSITION SUMMARY The Health Unit Coordinator collaborates with clinical care teams, ensuring coordination of all aspects of customer/patient care, and eventual transition out of in-patient care. The Health Unit Coordinator performs procedures related to customer/patient admission, transfer, discharge, and communication with customer/patients, guests, and clinical staff. The Health Unit Coordinator handles unit control and order under stressful conditions, and periods of high unit activity, while utilizing effective and respectful communication, with customers/patients, families, and clinical staff teams.

Primary Accountabilities

• Provides services to customers/patients and families with sensitivity and respect for their care by responding to concerns, requests, or emergencies appropriately.
• Serves as a resource to customers/patients and clinical staff by answering call lights within a timely manner and answering phone calls to facilitate communication between licensed practitioners and clinical staff.
• Coordinates and schedules customer/patient appointments, transportation, and files all admission, discharge, and unit transfers in a timely manner while maintaining customer/patient demographic information, and medical charts.
• Processes licensed practitioners orders in a timely manner ensuring high quality care is given to each customer/patient, and ensures accurate order management, communicating vital information to applicable clinical staff.
• Maintains Teletracking for nursing unit documenting all appropriate and accurate information, and all applicable unit equipment, and ensuring a clean work environment.
• Contributes to positive customer/patient experience as provided by satisfaction scores and HCAHP scores for unit and medical facility, or written compliments by customers/patients as well as consistent performance of purposeful hourly rounding and bedside shift reports.
• Acts as unit SuperUser with applicable computer software applications, and downtime procedures and maintaining current forms.
• May have limited access to medication storage as needed to perform requested functions.

MINIMUM QUALIFICATIONS

• Education: High School Diploma or equivalent.
• Work Experience: None
• Licensure: None
• Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintain.
• Skills/Knowledge/Abilities:
• Proficiency in Microsoft Office – Outlook, Word, Excel, PowerPoint, etc.
• Knowledge of computer hardware and software.
• Ability to proficiently speak and understand the written and verbal instructions of the English language.
• Skills in critical thinking, and problem solving.
• Ability to work in a stressful environment with customers/patients and families at various ages and levels of understanding and respond to appropriate life threatening situations.
• Ability to multi-task, handling multiple priorities at once.

Preffered Qualifications

• Work Experience: Previous experience in Healthcare environment.

Physical Requirements

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Per Diem

Shift Times : 700am_700pm