Health Unit Coordinator - General Internal Med - F6/5

UW Health; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Two-week parental leave

Adoption assistance

Tuition benefits eligibility

Job summary

UW Health’s University Hospital in Madison seeks a Health Unit Coordinator (HUC) to support unit operations, admissions, transfers and discharges. You will handle phones, organizing files, and maintaining records while collaborating with clinicians to ensure smooth patient flow.

The role emphasizes excellent communication, organizational skills, and reliable clerical support in a fast-paced hospital setting. This is a full-time on-site position with varying shifts and weekend requirements.

Qualifications

• High School Diploma Required.
• 1 year of experience in a medical or customer service environment or experience of a similar nature Required.
• 1 year of experience in a medical environment Preferred.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff.
• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Skills

Communication

Organizational skills

Phone handling

Customer service

Education

High school diploma

Tools

EHR systems

MS Office

Job description

Work Schedule:

Full-time, 1.0 FTE, 40 hours per week. This position has a mix of 8- and 12-hour shifts, 7am-3:30pm, 3pm-11:30pm or 7am-7:30pm. Some weekends required. Hours may vary based on operational needs of department. You will work at University Hospital.

Be part of something remarkable.

Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.

We are seeking a Health Unit Coordinator (HUC) to:

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
• Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full-time benefits for part-time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.

• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• High School Diploma Required

Work Experience

• 1 year of experience in a medical or customer service environment or experience of a similar nature Required
• 1 year of experience in a medical environment Preferred

Our commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information

University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description

UW Hospital and Clinics benefits