Health Unit Coordinator - Cardiothoracic ICU

Cleveland Clinic; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Cleveland Clinic Health System is seeking a Health Unit Coordinator for the Cardiothoracic ICU in Cleveland. This role supports post-operative cardiac and thoracic care in a 12-bed CVICU, performing patient intake, documentation, and care coordination during nights, 7:00 pm to 7:30 am.

Responsibilities include greeting patients, responding to calls, managing admissions and transfers, assisting families, and maintaining records while supporting clerical duties and equipment troubleshooting as

Qualifications

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Greet and orient newly admitted or transferred patients to the unit.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to resources.
• Assemble and maintain patient medical records and related documents.
• Assist with unit clerical tasks and troubleshoot equipment failures.

Skills

Customer service

Typing

Computer skills

Education

High school diploma

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator - Cardiothoracic ICU

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

J5-6 Cardiovas Surg ICU-Main Campus Hospital

Job Code

B12012

Shift

Nights

Schedule

7:00pm-7:30am

Job Summary

Job Details

Join Cleveland Clinic’s Heart, Vascular & Thoracic Institute and become a part of one of the most respected healthcare organizations in the world. Cleveland Clinic has been recognized as one of the top hospitals in the country for cardiac care. The Heart, Vascular & Thoracic Institute cares for patients with a variety of heart, vascular and thoracic diseases and provides the highest level of patient care, innovative treatments and a welcoming environment to all.

The J5-6 Cardiovascular Intensive Care Unit (CVICU), a 12-bed unit, provides specialized care for postoperative cardiac and thoracic patients. Common procedures include coronary artery bypass grafting (CABG), valve repair or replacement, MAZE procedures, myectomy, Ross procedures, as well as thoracic surgeries such as lobectomy, pneumonectomy, and esophagectomy.

A caregiver in this position worksnights, 7:00pm—7:30am.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

• Respond to patient call lights and make rounds.

• Assist with processing patient admissions, transfers and discharges.

• Assist patients and families with wayfinding and direct them to available resources.

• Assemble and maintain patient medical records and other documents related to patient care.

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED

• One year of experience in a customer service-related role

• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree

• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.