Health Unit Coordinator

15 Gundersen Lutheran Admin Svcs; La Crosse (WI); On-site; USD 20,000 - 28,000; Part time

Job summary

Gundersen Health System is seeking a Health Unit Coordinator to support the clinical team in a busy Wisconsin facility. You will greet visitors, handle calls, and manage patient admissions/discharges in Epic, ensuring all paperwork is complete and transfers are organized.

The role is part-time with 60 hours bi-weekly across 12-hour day/night shifts. You will earn starting pay of $17.45/hour with shift differentials and opportunities for growth through our professional development offerings.

Qualifications

• High school diploma or equivalent is required.
• Strong computer skills, typing proficiency, and phone etiquette are essential.
• Ability to multi-task and work well in a team is required.
• Ability to collaborate with diverse professionals and individuals.
• Medical terminology or healthcare experience is a plus.

Responsibilities

• Greet visitors and answer incoming phone calls professionally.
• Perform clerical duties such as admitting and discharging patients in the Epic system.
• Ensure patients have all necessary paperwork and manage orders for patient transfers.
• Efficiently manage and prioritize multiple tasks in a dynamic, fast-paced environment.
• Support clinical staff with diverse administrative tasks.
• Handle internal and external calls, including directing patient family inquiries to nursing staff.
• Page providers for admissions and discharge paperwork signatures.

Skills

Typing proficiency

Phone etiquette

Multi-tasking

Teamwork

Healthcare experience

Education

High school diploma or equivalent

Tools

Epic system

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. We are seeking a motivated Health Unit Coordinator (HUC) to join our clinical support team!

What You Will Do:

• Greet visitors and answer incoming phone calls professionally.
• Perform clerical duties such as admitting and discharging patients in the Epic system.
• Ensure patients have all necessary paperwork and manage orders for patient transfers.
• Efficiently manage and prioritize multiple tasks in a dynamic, fast-paced environment.
• Support clinical staff with diverse administrative tasks.
• Handle internal and external calls, including directing patient family inquiries to nursing staff.
• Page providers for admissions and discharge paperwork signatures.

What is Available:

• Part-time
• 60 hours bi-weekly
• Day/Night rotation: 6:30am - 7:00pm and 6:30pm - 7:00am (12-hour shifts)
• 2 Holidays per year
• 2 weekends in a 6 week period
• Scheduled Weekly Hours: 30

What You Will Get:

• Starting pay of $17.45/hour plus additional pay for relevant experience
• Shift differentials: PM Shift $1.00/hr, Night Shift $2.00/hr, Weekend $1.50/hr
• Opportunity to expand your skill set by working across diverse departments
• Access to our Career Development Center for professional growth
• Great work-life balance
• Generous 401K match and base contribution

What You Will Need:

• High school diploma or equivalent
• Strong technical/computer skills, typing proficiency, and excellent phone etiquette
• Ability to multi-task and work effectively as part of a team
• Capacity to collaborate with diverse professionals and individuals
• Medical terminology or healthcare experience is a plus

What You Can Expect:

• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities.

As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs.

Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you’ll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We’ve made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating.

We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.

Select Remote/Hybrid Eligible under More search to see our remote-eligible openings.

A rewarding career and an excellent quality of life awaits you.

Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.