Health Unit Coordinator

bannerhealth; Covington (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Banner Wyoming Medical Center in Casper, Wyoming is seeking a Health Unit Coordinator. This entry-level position supports patient care areas with administrative and customer service tasks to promote organized delivery of care.

You will facilitate communication between physicians, nurses, and patients, enter admissions details, and help coordinate discharges while working on a fast-paced Medical Unit with a 36-hour week (3 shifts) and weekend requirements.

Qualifications

• High school diploma or GED is required.
• Typically 1 year of medical clerical experience in a hospital or physician setting.
• Excellent organizational, human relations and communication abilities.

Responsibilities

• Perform receptionist/clerical duties to support department operations and ensure smooth communication.
• Process admissions, bed assignments, and prepare patient records and labels.
• Maintain patient records, coordinate discharges, and schedule procedures as needed.
• Monitor and safeguard equipment and supplies; liaise with internal departments and external contacts.
• Provide customer service in a fast-paced hospital environment.

Skills

Organizational skills

Communication skills

Customer service

Education

High school diploma/GED

Job description

Primary City/State: Casper, Wyoming

Department Name: Med-Surg-Hosp

Work Shift: Day

Job Category: Administrative Services

We're proud that Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. We're committed to a workplace culture where team members trust the people they work for, take genuine pride in their work, and enjoy collaborating with colleagues. Discover career opportunities and join our dedicated team of professionals.

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you.

Banner Wyoming Medical Center , is seeking a new Health Unit Coordinator . This position is entry level and responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts.

This Health Unit Coordinator on our Medical Unit, you can expect to join a tight‑knit team that works tirelessly to support our fast‑paced Nursing teams. Our Medical Unit is a great place to expand you're your skills and gain a strong foundation and knowledge. Our Medical Unit has 64 beds across two floors. You will see a variety of medical diagnosis with our patients outside of any specialty areas/diagnosis.

This positions are is a Full‑Time Day Shift position, working 3 12's for a total of 36 hours per week. Shift time would be 6:00am - 6:30pm. Must work 4 weekend shifts in a 4 week period.

Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

• 1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• 2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician's offices.
• 3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• 4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• 5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• 6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• 7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working k