Health Unit Assistant Surgery-Urology

UnityPoint Health; Sioux City (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

UnityPoint Health - St. Luke's - Sioux City is seeking a Health Unit Assistant to provide essential administrative and clerical support on the Surgery-Urology unit. This role handles receptionist duties, patient flow coordination, and daily office tasks in a fast-paced hospital setting.

Typical schedule is full time, 40 hours per week, Monday through Friday 7:00 a.m. to 3:30 p.m., with responsibilities including coordinating with staff, answering phones, typing, and assisting nursing leadership.

Qualifications

• High school diploma or GED required.
• Associate degree or higher preferred.
• Experience with computers and ability to learn computer skills required.
• One to two years of administrative experience, preferably in a healthcare setting with demonstrated communication skills desired.

Responsibilities

• Greet customers and answer phones with proper etiquette and sensitivity to caller needs.
• Assist Nursing Director/Manager with typing and proofreading materials (e.g., correspondence, reports, charts, memos, policies and procedures).
• Order office supplies and organize nurses' station to keep records neat and well organized.
• Review daily charge capture for accuracy.
• Demonstrate adherence to UnityPoint Health values and safety guidelines.
• Maintain regular, reliable attendance and comply with hospital and department policies.

Skills

Communication skills

Attention to detail

Receptionist experience

Patient flow support

Education

High school diploma or GED

Associate degree or higher preferred

Tools

Basic computer skills

Job description

Overview

Health Unit Assistant Surgery-Urology Downtown

UnityPoint Health - St. Luke's - Sioux City

Hours: Full Time, 40 hours per week

Schedule: Monday-Friday 7am-3:30pm

The Health Unit Assistant (HUA) provides essential administrative and clerical support to ensure smooth operations within a healthcare unit. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. The HUA serves as a central point of contact for staff, patients, families, and other departments, assisting with administrative functions, patient flow, and assisting with unit activities.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you're in. Here are just a few:

• - Expect paid time off, parental leave, 401K matching and an employee recognition program.


• - Dental, health and vision insurance, paid holidays, short and long-term disability and more.


• - We even offer pet insurance for your four-legged family members.


• - Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

Administrative

Displays excellent receptionist skills in greeting all customers including both internal and external. Answers phone and call light with proper phone etiquette, and sensitivity to the needs of the caller. Contacts staff immediately for patient care needs or assists with patient needs. Assists physicians as needed.

Performs administrative activities for assigned Nursing Director/Manager such as typing and proofing a variety of materials; e.g. correspondence, reports, charts, memos, policies and procedures.

Accountability

Orders needed office supplies, or other supplies as needed for the areas. Organizes nurses' station to keep records neat and well organized.

Review daily charge capture for accuracy.

Basic UPH Performance Criteria

Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

Demonstrates ability to meet business needs of department with regular, reliable attendance.

Employee maintains current licenses and/or certifications required for the position.

Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

Completes all annual education and competency requirements within the calendar year.

Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications

Education:

High school graduate of GED equivalent required.

Associate degree or higher is preferred.

Experience:

Experience with computers and ability to learn computer skills required.

One to two years of administrative experience, preferably in a healthcare setting with demonstrated communication skills desired.

License(s)/Certification(s):

Valid driver's license when driving any vehicle for work-related reasons required.