Health Technician (PACT Medical Assistant)

U.S. Department of Veterans Affairs

Asheville (NC)

On-site

USD 45,000 - 59,000

Full time

8 days ago

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Job summary

The Department of Veterans Affairs is seeking a Health Technician (PACT Medical Assistant) to support the Charles George VA Medical Center’s Primary Care Clinics. The role focuses on delivering care to Veterans in an outpatient setting, including basic and complex nursing tasks, immunizations, and coordinating with the care team.

Work is Monday through Friday, full-time 8-hour tours, with occasional Saturdays. Telework is not available and this is not a virtual position.

Qualifications

HT/CMA duties in a Primary Care Clinic serving Veterans.
Immunization administration and specimen handling per policy.
Vital signs collection and patient education.

Responsibilities

Serve as Health Technician/Certified Medical Assistant in the Primary Care Clinic.
Answer calls, schedule appointments, and coordinate with providers and pharmacy.
Take vitals, collect specimens, perform simple treatments, and immunizations.
Set up exam rooms and restock supplies; assist with procedures as needed.

Job description

Department: Department of Veterans Affairs

The Charles George VA Medical Center Nursing Service is seeking one (1) highly skilled, and experienced Health Technician (Certified Medical Assistant) to work in our Primary Care Clinics providing care to a variety of patients with varying diagnoses. The CMA will perform basic and complex nursing care to our Nation's Veterans in an outpatient setting.

Key Responsibilities

This position serves as a Health Technician (HT)/Certified Medical Assistant (CMA) in the Primary Care Clinic (PCC). The PCC provides outpatient primary care to patients who present with urgent/chronic medical conditions, change in mental/functional status and provide preventative health care Major Duties Include but are not limited to: Demonstrates knowledge, skill and ability to recognize and respond appropriately to both existing and potential emergency situations.

Answers all incoming phone calls and responds appropriately to patient requests for appointments, rescheduling and cancellations. Coordinates between providers, pharmacy, prosthetics, etc. as needed regarding patients requests. Retrieves messages from the telephone system and completes appropriate follow-up calling in a timely manner. Performs simple treatment procedures such as sterile dressing changes.

Administers immunizations in accordance with unlicensed assistive personnel directive. Collects and correctly labels specimens for delivery to the lab as needed. Screens patients use information gathering, obtaining vital signs, verbal and written communication from patients, family and other healthcare team members. Checks patients in and out of the clinic.

Maintains a safe and therapeutic environment by keeping assigned areas clean and in an orderly condition and is responsible for restocking supply cabinets in administrative and the clinical areas. Rotates dated items and removes those soon to expire or expired, adjusts supply levels as needed to meet demands. Set up exam rooms and prepares patients for exams by following current rooming guidelines. Assists with special procedures and chaperones provider when asked.

Performs limited testing, such as glucometer testing and documents results and informs provider of results. Employ effective communicative skills relating to patients, staff and visitors. Assist with providing and/or interpreting instructions to patients or family members to obtain cooperation in treatments. Utilizes disruptive behavior management techniques effectively.

Work Schedule: Monday - Friday; Full-time 8-hour day tours with occasional Saturdays Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician (PACT Medical Assistant)/PD04329A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $59031/yr.

What is the application deadline?

Applications close on 2026-11-13.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.