Health Technician (Dietetic)

US-Department-of-Veterans-Affair; Philadelphia (Philadelphia County); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

The Health Technician (Dietetic) at the Veterans Affairs Medical Center in Philadelphia, PA, provides administrative and customer service support for the hospital food service program. It requires English proficiency for non-clinical duties and a focus on serving patients and staff within a hospital setting.

The position emphasizes knowledge of nutrition and food service operations, along with skilled use of computer systems to manage information and assist in daily operations.

Qualifikationen

• Experience with quantity food service operations and nutrition knowledge.
• Experience assisting clients or patients to assess needs and provide information.
• Proficient with computers and databases for work.

Aufgaben

• Provide administrative and customer service support for the hospital food service program.
• Assist patients and staff by providing information or assistance and resolving issues.
• Use computers and automated systems to complete tasks and manage records.

Kenntnisse

Customer service

Nutrition knowledge

Computer skills

Ausbildung

Bachelor's degree in nutrition or related field

Tools

Computer software/databases

Jobbeschreibung

This position is in the Nutrition and Food Service at the Veterans Affairs Medical Center in Philadelphia, PA. The Health Technician (Dietetic) provides administrative and customer service support for the hospital food service program.

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

To qualify for this position at the GS-5 level, you must meet one of the following:

SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Health Technician (Dietetic). Qualifying specialized experience includes: Experience where you applied knowledge of quantity food service operations, proper nutrition, food items and appropriate quantities; working with clients, patients, and/or, customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; use computers, software applications, databases, and automated systems to accomplish work.

~OR~

EDUCATION: Successful completion of a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

~OR~

COMBINATION: Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

Physical Demands: The work requires walking, standing, bending, lifting and carrying of light items, such as food trays, instruction materials, books, and manuals. Requires long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use, and office tasks such as answering and holding a telephone phone, and writing. The work may require walking indoors, outdoors or to and from other areas of the medical center. It may be necessary to lift and/or push equipment. Incumbent is subject to periods continuous standing, sitting, walking and frequent stooping, reaching, pushing, pulling and bending. Frequently lifts or moves objects weighing up to 20 pounds.

Work Environment: Work is performed in a hospital and involves some exposure to contagious diseases. The employee must observe ergonomics pertaining to working in an office setting with electrical and stationary equipment. Employee must be alert to wet floors, gas, steam, electrical equipment, and general safety precautions including correct lifting techniques in all potential work areas. Discomfort may exist due to changes in temperature and/or humidity. Standard precautions may necessitate the use of personal protective equipment (PPE) in situations of potential exposure.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.