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Health Technician (Dietetic)

SelectUSA

Dayton (OH)

On-site

USD 32,000 - 42,000

Full time

4 days ago
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Job summary

Join a leading company as a Health Technician (Dietetic) in Dayton, OH, where you'll manage diet-related tasks and provide excellent customer service. Applicants need a background in nutrition or related fields and specialized experience in food service operations. This entry-level role offers ample opportunities for growth and is crucial for supporting dietary needs across patient populations.

Qualifications

  • One year of specialized experience equivalent to GS-04 level in dietetic service.
  • Degree with at least 24 semester hours in nutrition or dietary therapy.
  • Combination of education and experience in food serve systems is acceptable.

Responsibilities

  • Utilizes dietetic software to manage orders and inventory.
  • Provides customer service and resolves complaints related to diet orders.
  • Interprets dietary information to ensure appropriate meal selections.

Skills

Customer Service
Dietary Knowledge
Computer Skills

Education

Bachelor's degree in Nutrition

Job description

Join to apply for the Health Technician (Dietetic) role at SelectUSA

1 week ago Be among the first 25 applicants

Join to apply for the Health Technician (Dietetic) role at SelectUSA

  • Utilizes a computer to enter and retrieve basic information
  • Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data
  • Prints and assembles packets
  • Properly operates telephone equipment to transfer or place calls on hold
  • Provides professional and courteous customer service
  • Triages telephone calls from customers and/or patients
  • Resolves customer and/or patient complaints
  • Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action
  • Correctly interprets diet activity and patient information, to ensure appropriate food items on meals tray
  • Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
  • Assist with food selections, ensuring appropriateness of menu selections for complex diets
  • Answers the telephone using proper business etiquette
  • Communicates with customers in a pleasant, friendly, personable, and professional manner
  • Communicates effectively via telephone and in-person

Help Duties

Duties Included But Not Limited To

  • Utilizes a computer to enter and retrieve basic information
  • Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data
  • Prints and assembles packets
  • Properly operates telephone equipment to transfer or place calls on hold
  • Provides professional and courteous customer service
  • Triages telephone calls from customers and/or patients
  • Resolves customer and/or patient complaints
  • Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action
  • Correctly interprets diet activity and patient information, to ensure appropriate food items on meals tray
  • Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
  • Assist with food selections, ensuring appropriateness of menu selections for complex diets
  • Answers the telephone using proper business etiquette
  • Communicates with customers in a pleasant, friendly, personable, and professional manner
  • Communicates effectively via telephone and in-person

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Work Schedule: 1130 to 2000 / Days off Rotate

Telework: Not available

Virtual: This is not a virtual position.

Position Description/PD#: Health Technician (Dietetic)/PD99796S

Relocation/Recruitment Incentives: Not Authorized

Requirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/16/2025.

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience where you applied knowledge of quantity food service operations, proper nutrition, food items and appropriate quantities. Working with clients, patients, and/or, customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. Use computers, software applications, databases, and automated systems to accomplish work

OR,

  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

OR,

  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and successfully completed post-high school (beyond the second year) Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university. NOTE: Your experience must be documented in your resume and transcripts are required.

Physical Requirements: The work requires walking, standing, bending, lifting and carrying of light items, such as food trays, instruction materials, books, and manuals. NCC Associate functions require long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use, and office tasks such as answering and holding a telephone phone, and writing.

You may qualify based on your experience and/or education as described below: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ .

Additional Information

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Read more
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    International Trade and Development

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