Health Technician (Dietetic)

Veterans Health Administration; Boston (MA); On-site; USD 46,000 - 60,000; Full time

Job summary

The Veterans Health Administration at VA Boston Healthcare System, West Roxbury, MA, is seeking a Health Technician (Dietetic) to join the Nutrition and Food Service team on a full-time basis. The position supports patient meal service orders, diet education, and collaboration with registered dietitians.

This on-site role involves using Dietetics software, reviewing diet orders, triaging calls from units, and ensuring meals meet patient requests and therapeutic diets.

Qualifications

• No educational substitution at this grade level. A transcript must be submitted with your application.
• If using foreign education, a Certificate of Foreign Equivalency must be submitted with your transcript.

Responsibilities

• Handles patient meal service orders and enters orders into Dietetics Software.
• Provides professional customer service via telephone, e-mail, and in-person.
• Collaborates with Dietitians on food/drug interactions and notifies clinical staff of issues with meal service.

Education

Transcript submission

Job description

• Department: Department of Veterans Affairs

The Health Technician (Dietetic) is located at the VA Boston Healthcare System at the West Roxbury, MA campus under the Nutrition and Food Service. This position is full-time at 40 hours per week

Key Responsibilities

• Handles patient meal service orders, and enters meal orders into Dietetics Software system
• Provides professional and courteous customer service via telephone, e-mail, and in-person
• Collaborate with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery
• Interprets and processes diet orders
• Prints, prepares, and reviews meal tickets
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides basic-level education and information on therapeutic diets
• Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order
• Communicates patient concerns with registered dietitian or dietetic technician
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports
• Performs other related duties as assigned
• Work Schedule: Tuesday-Saturday 10:30am - 7:00pm Off Sunday/Monday Telework: Not Authorized Virtual: This is not a virtual position.

Position Description/PD#: Health Technician (Dietetic)/PD99796S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Notifications: This position is covered by locality-based comparability pay. This position is in the Competitive Service. Current and former Federal employees may submit copies of their most recent SF-50, (Notice of Personnel Action).

The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Incomplete applications will not be considered.

Requirements & Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $46137 – $59978/yr.

What is the application deadline?

Applications close on 2026-12-31.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government