Health Technician (Audiology)

Veterans Health Administration; Ventura (CA); On-site; USD 59,000 - 76,000; Full time

Job summary

The Veterans Health Administration within the Audiology & Speech Pathology Service of the VA Greater Los Angeles Healthcare System seeks a Health Technician to support clinical programs and patient care across audiology services.

Responsibilities include greeting patients, assisting with hearing screenings, cerumen management, hearing aid setup and troubleshooting, and administrative duties such as scheduling and inventory management. Monday–Friday, 8:00 AM–4:30 PM.

Qualifications

• Direct patient care across Audiology and Hearing programs.
• Patient instruction on hearing loss and hearing aids.
• Assistance with vestibular or neurodiagnostic procedures is performed.
• Administration and inventory tasks related to audiology equipment.

Responsibilities

• Greeting and escorting patients.
• Patient setup for procedures.
• Providing basic hearing aid information to patients and caregivers.
• Performing listening checks and electroacoustic analysis of devices.
• Programming stored hearing aid settings and Bluetooth pairing.

Skills

Direct Patient Care

Hearing aid troubleshooting

Patient instruction

Cerumen management

Equipment maintenance

Job description

• Department: Department of Veterans Affairs

This position is located in the Audiology & Speech Pathology Service within the VA Greater Los Angeles Healthcare System. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology & Speech Pathology service. The health technician supports the function of the clinical programs in Audiology.

Key Responsibilities

Duties include but are not limited to: Direct Patient Care: Greeting and escorting patients.

Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures); Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Conducting hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy; Cerumen management; Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; Activating remote controls.

Administrative Duties: Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly; Scheduling appointments; Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs); Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; assisting patients, visitors, and others requesting information; Management of infection control, patient safety, and clinical supplies for the audiology clinic; Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic, Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies.

Work Schedule: Monday-Friday, 8:00AM - 4:30PM Compressed/Flexible: At Management's Discretion Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $58827 – $76476/yr.

What is the application deadline?

Applications close on 2026-10-16.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.