Health Technician

VA Detroit; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

Join the New Mexico VA Healthcare Network as a Health Technician, where you will provide essential medical and administrative support to the Patient Aligned Care Team. This full-time position involves performing various technical tasks, such as collecting specimens, monitoring patient conditions, and ensuring accurate documentation in the Computerized Patient Record System. Ideal candidates should have a background in clinical support and be ready to facilitate patient care effectively.

Qualifications

• One year of specialized experience equivalent to the GS-05 level.
• Experience with patient care and medical equipment.
• Ability to perform technical and administrative tasks.

Responsibilities

• Provides medical and administrative support to the Patient Aligned Care Team.
• Performs tasks like vital signs, EKGs, and specimen collection.
• Documents test results and patient care protocols in Computerized Patient Record System.

Skills

Technical tasks

Patient Care

Communication

Job description

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Summary

The New Mexico VA Healthcare Network is recruiting for a Health Technicians assigned to the Ambulatory Care Service. The incumbent will provide medical and administrative support assistance to the Patient Aligned Care Team, Ambulatory Care Service (ACS).

Summary

The New Mexico VA Healthcare Network is recruiting for a Health Technicians assigned to the Ambulatory Care Service. The incumbent will provide medical and administrative support assistance to the Patient Aligned Care Team, Ambulatory Care Service (ACS).

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Duties

GS-06

Provides support to the PACT by performing technical and administrative tasks.

Technical tasks, such as EKGs, bladder ultrasounds, ear irrigation, specimen collection of urine/blood, vital signs including oxygen saturation and abdominal girths, height and weight measurements, peak flow, orthostatic blood pressure, visual acuity, CBGs and downloading glucometers, monofilament foot exams and influenza immunizations for both the PACT team and Annual Facility Influenza Clinic which covers both employees and veterans.

Operates and maintains medical instruments and equipment for diagnostic and treatment procedures such as, EKG machines, CBG monitors, ABI dopplers, bladder scans, spirometers, vital sign monitors, etc.

Operating guidelines to determine technical factors, sets controls, calibrates, and operates equipment and instruments such as EKG machine, CBG monitor, ABI doppler, bladder scan, and vital signs monitor. Incumbent sets up and adjusts any required accessory equipment for the

aforementioned equipment and instruments.

Adjusts equipment placement for patient's comfort if needed. Incumbent utilizes knowledge base, general instructions and guidelines to perform a

variety of routine and difficult diagnostic tests and procedures such as CBG, orthostatic blood pressure, oxygen saturation, visual acuity, 12-lead EKG, ABI, PFT, bladder scan for post void residual and monofilament foot exams (diabetic patients), vital signs; documents aforementioned

test results in Computerized Patient Record System (CPRS) Graphic User Interface (GUI).

Notifies health care professional of any abnormal or unusual results. Independently cleans exam rooms and re-stocks supplies as indicated by the needs of the patient or health care professional.

Orders and maintains all supplies utilized in the clinic.

Observes patient during procedures and identifies changes in patient condition; monitors patient for adverse reactions and takes corrective action based on established policy and knowledge base.

Incumbent performs any prerequisite tests on patients prior to procedures and notifies health care professional of any abnormal results.

Provides training to new clinic staff regarding equipment or instruments used.

Provides assistance of a technical, specialized or support nature to health care professionals in the diagnosis or treatment of patient illnesses or medical conditions.

Supports health care professionals in tests and procedures to diagnose and treat medical conditions.

Collects and labels specimens (blood, urine, sputum, stool) for testing.

Incumbent documents in CPRS GUI all procedures/treatments performed.

Utilizes equipment to administer prescribed treatments such as ear irrigation.

Provides oxygen therapy based on established guidelines; notifies health care professional of abnormal readings.

Documents all specimens collected in CPRS GUI.

Provides technical assistance utilizing established guidelines and under the immediate supervision of the health care professional to complete assignments related to preventative health care measures that are included in the External Peer Review Program (EPRP), Joint Commission

on Accreditation of Health Care Organizations (JCAHO), Medical Center Perfonnance Improvement (PI) indicators and nationally established performance measure goals.

These assignments include documenting in CPRS GUI patient education provided relating to preventative health care measures such as cancer screening, alcohol and tobacco use, diabetes care, COPD, depression screening, CHF, and advance directives. Documents patient information

relating to pre-testing or post-procedure activities.

Incumbent performs direct patient support to include gathering information from patients, providing personal patient care and patient education on home use of medical equipment such as glucometers, blood pressure monitors, peak flow meters, etc.

Provides assistance to patients with bowel and/or bladder needs.

Promotes physical independence of patient by encouraging and teaching patient self-care techniques and activities.

Incumbent applies/adjusts immobilization devices to stabilize extremity.

Work Schedule: Monday - Friday, 07:30 AM - 04:00 PM

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Position Description/PD#: Health Technician/PD10189A, PD12810A, PD05125A, and PD04037A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
  
  

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/30/2025.

Individual Occupational Requirements

Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: setting up equipment for procedures; performing personal patient care; utilizing an automated system to maintain and retrieve patient data; assisting with patient test and procedures; and answering phones and directing phone calls to appropriate personal.

Physical Requirements: The work requires frequent walking, standing, stooping, lifting, bending, stretching, pushing, turning and at times lifting heavy equipment and/or patients. Good vision and hearing are required to collect patient data.

This job opportunity announcement may be used to fill additional vacancies, locations, and departments:

Ambulatory Care: Artesia CBOC, Farmington CBOC, Gallup CBOC, NW Metro CBOC, Primary Care, Raton CBOC, Santa Fe CBOC, Silver City CBOC, WH/PC/Academic PACT.

Operations: Float Pool, ER

Specialty: 6D

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

"Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act."

This occupation is being considered for a Veterans Health Administration enterprise-wide Critical Skills Incentive (CSI). Candidates may be eligible for a lump sum CSI. The amount of lump sum CSI is determined based on appointment date and may be pro-rated as determined by the end date of the CSI. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.

This occupation is currently approved for a Veterans Health Administration enterprise-wide Critical Skills Incentive through [insert date]. Candidates may be eligible for a lump sum CSI for a pro-rated amount if onboard prior to the CSI expiration date. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

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Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Qualifications Will Be Evaluated Based On Your Application Materials (e.g., Resume, Supporting Documents), Your Responses On The Application Questionnaire, And Your Responses To All Assessments Required For This Position. You Will Be Assessed On The Following Competencies For This Position:

• Clinical Data Collection/Documentation
• Communication
• Patient Care
• Technical Competence
  
  

USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Resume
  
  

Other Accepted Documents:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript
  
  

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). Applicants will be deemed ineligible if supporting documentation is not submitted. You will not be contacted for additional information.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

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