Health System Specialist- Investigation Coordinator

Veterans Health Administration

North Little Rock (AR)

On-site

USD 75,000 - 97,000

Full time

11 days ago

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Benefits offered by this job

Telework eligible

Job summary

The U.S. Department of Veterans Affairs' Central Arkansas Veterans Healthcare System is seeking a Health System Specialist - Investigation Coordinator to coordinate, train, and complete administrative investigations.

The role reports to the Integrity and Compliance Officer in the Director's Office. Responsibilities include coordinating administrative investigations, compiling data, supporting privacy and HIPAA concerns, and coordinating with federal agencies.

Qualifications

Transcript must be submitted with your application if you are basing all or part of your qualifications on education.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

Coordinate all administrative (non-criminal) investigations related to administrative fact-findings or investigations requested by HPP, ELT, service chiefs, HR, OIG, or OGC.
Maintain confidentiality and discretion; handle sensitive information with privacy and HIPAA considerations.
Coordinate and/or participate in an investigation team to conduct highly complex, sensitive administrative investigations involving alleged misconduct by VA employees and related entities.
Plan and conduct investigations using evidence rules, policy procedures, and directives.
Ensure factfinders are trained, keep certifications on file, and track progress of investigations.

Job description

Health System Specialist- Investigation Coordinator

Department: Department of Veterans Affairs

This position serves as the Investigations Coordinator and reports to the Integrity and Compliance Officer at Central Arkansas Veterans Healthcare System (CAVHS). This position is organizationally part of the Director's Office. The focus of this position is the coordination, training, and timely completion of fact-findings and investigations within CAVHS.

Key Responsibilities

Coordinate all administrative (non-criminal) investigations relating to administrative fact-findings or investigations requested by HPP, ELT, service chiefs, Human Resources (HR), OIG, or OGC. Confidentiality and discretion of this position are critical. Confidentiality and the level of sensitive information often requires this position to function independently with regards to privacy and HIPPA concerns.

Provides a service to facilitate and transfer any information gathered during investigations and/or fact findings to the appropriate law enforcement agencies/office and noted other federal agencies (i.e., OGC, OIG, HPP, etc.). Collecting/compiling data that includes both organizational trends and service/department trends to include quality assurance of the investigation process.

Coordinate and/or participate in an investigation team to conduct highly complex, difficult, and sensitive administrative investigations involving alleged misconduct by VA employees and related entities, employing all of the agency's authorities and capabilities in support of misconduct investigations directly affecting agency integrity.

Directed to plan and conduct investigations relating to administrative fact-findings or investigations requested by HPP, ELT, service chiefs, HR, OIG, or OGC utilizing investigative techniques and applying the laws of evidence, rules of policy and procedure, and National guidance from Directives, Handbooks, or Code of Conduct.

Ensuring factfinders are trained, training certifications are on file, a listing of all trained factfinders are maintained at all times and tracking progress of all investigations assigned/conducted for each factfinder Work Schedule: Monday-Friday, 8:00am - 4:30pm. Subject to change based on needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Position Description/PD#: Health System Specialist- Investigation Coordinator/PD048100 Relocation/Recruitment Incentives: Not approved Permanent Change of Station (PCS): Not authorized Physical Demands The work involves intense concentration and relatively long periods of sitting. Training involves standing and walking during interactions with executive leadership, service chiefs, supervisors and other medical staff as appropriate.

Physical requirements include walking, standing, bending, and carrying of light items such as reports and manuals. Travel between the Little Rock and North Little Rock hospital campuses, CBOCs and outside events could be required. Work Environment The work environment involves the normal risks typical of an office. Coordination and participation in meetings and other activities may require presence in a variety of in house and off-station areas and facilities.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $74678 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.