Health Services Risk Manager

Community-of-Hope; Washington (District of Columbia); Híbrido; USD 75.000 - 85.000; Jornada completa

Descripción de la vacante

Community of Hope in Washington, DC is seeking a Health Services Risk Manager to assist in the development and implementation of the COH Risk Management Program, focusing on health services elements and risk to patient outcomes. This full-time role is based at our Conway Health & Resource Center in SW, Washington, DC.

You'll ensure HRSA Community Health Center risk management requirements to support FTCA deeming status, monitor quarterly UIRs and dashboards, and collaborate with COH teams to

Formación

• Bachelor’s degree in health-related field required.
• Minimum three years healthcare experience.
• Experience with incident reporting and risk management desired.
• Strong writing, data presentation, and organizational skills.
• Willingness to travel to other COH sites.

Responsabilidades

• Develop and implement the annual Health Services Risk Management Plan.
• Ensure FTCA deeming documentation is up to date.
• Monitor FTCA-related requirements.
• Complete quarterly Health Services Risk Management dashboard.
• Present Annual Risk Management Update to the Board.
• Analyze Unusual Incident Reports and close out UIRs.
• Provide safety resources and develop UIR reporting guidelines.
• Participate in monthly environment of care rounds and Risk Mgmt Committee.
• Assist in high-risk assessments and support improvement initiatives.
• Develop staff education on risk exposure.
• Perform other duties as requested.

Conocimientos

Risk management

Incident reporting

Root cause analysis

EHR knowledge

Clinical auditing

Team collaboration

Data presentation

Strategic thinking

Educación

Bachelor's degree in health-related field

Herramientas

EHRs

Descripción del empleo

Description

Washington, DC | Hybrid | $75K-$85K | Washington Post Top Workplace (8x Winner)

Community of Hope is seeking a Health Services Risk Manager to assist in the development and implementation of the COH Risk Management Program, with a focus on health services elements, and to identify and address areas of risk that impact patient outcomes. The Risk Manager will ensure compliance with HRSA Community Health Center risk management requirements to support continued Federal Tort Claims Act (FTCA) deeming status. This is a full-time position based out of our Conway Health & Resource Center in SW, Washington, DC.

Our Approach and Values

We celebrate people's strengths and acknowledge the impact of trauma on people's lives.

We embrace diversity, welcome all voices, and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

What You'll Do

• Participates in the development of annual Risk Management Plan, with a focus on Health Services requirements and activities.
• Understands requirements of the FTCA and is responsible for ensuring appropriate documentation of activities for annual redeeming application.
• Monitors requirements and updates to annual requirements related to FTCA deeming.
• Completes Quarterly Health Services Risk Management Dashboard and related reports and analysis.
• Prepares Annual Risk Management Update for Health Services and supports its presentation to the Board of Directors annually.
• Analyzes Unusual Incident Reports for health services monthly, ensures data is accurately entered, and supports discussion and closure of Unusual Incident Reports (UIRs).
• Provides quarterly high-level summary of UIRs for Health Senior Leadership team.
• Learns, trains others, and maintains SafetyZone. Acts as a resource person to develop guidelines for UIR reporting.
• Participates in and ensures completion of monthly environment of care rounds. Participates in Risk Management Committee quarterly and presents on activities and findings.
• Supports identification of quarterly high-risk assessment activity and completes documentation of results. Supports various COH teams in maintaining improvement of systems, processes, interventions when identified as high risk to ensure that we follow through on interventions to reduce risk.
• Assists in developing educational programs to raise staff awareness to risk exposure and the impact on professional liability.
• Performs other duties as requested.*

Requirements

Must-Haves

• Bachelor’s degree in a field such as social services, health administration, nursing, public health, or a related field, required.
• Minimum three years experience required working in a healthcare setting, preferably a community health center or ambulatory setting.
• Experience with incident reporting, risk management, auditing clinical practice, leading program change/ transformation, training staff, knowledge of EHRs and conducting root cause analyses (RCA) and/or failure mode and effects analysis (FMEA) desired or equivalent combination.
• Experience working as part of a team, with strong ability to think strategically and problem-solve required.
• Strong organizational skills and attention to detail required.
• Strong writing and data presentation skills.
• Ability to travel to other COH sites required.