Health Services Manager

Chs Kids; Lancaster (Lancaster County); On-site; USD 70,000 - 92,000; Full time

Job summary

Catherine Hershey Schools for Early Learning seeks a Health Services Manager to lead the coordination of behavioral and physical health services for children and families.

You will guide the health services team and collaborate with partners to ensure access to resources and continuity of care.

Qualifications

• Bachelor's degree in Health Services, Child Development, Early Childhood Education, Special Education, Human Services- Early Intervention, or related field required.
• 5 years of relevant experience in Early Intervention services, behavioral health for ages 2-5 years old, health services areas required.
• Experience with early intervention strategies, evaluations and assessments.
• Familiar with early intervention referral process.
• Ability to correspond and establish supportive relationships with case workers, parent/guardians, staff, and children.
• Knowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards.
• Experience with managing both internal and external care providers across multiple disciplines.
• Ability to work in a fast-paced environment with changing priorities.
• Responsible, enthusiastic, and cares about working in a mission-focused organization.

Responsibilities

• Overseeing the provision and coordination of behavioral and physical health services to children and families enrolled in the program.
• Overseeing the Child Support Teams which support individual developmental and behavioral needs of children in care including evaluation & assessment, coordination of internal and external support services, and monitoring the fidelity of recommended intervention.
• Collecting and analyzing data.
• Identifying key health needs and interventions for children in collaboration with the Family Success team.
• Overseeing the early intervention referral process for children, as well as delivery of services, in coordination with Family Success teams.
• Communicating with parents and leading meetings where difficult issues arise.
• Building and establishing partnerships to support child health needs.
• Managing support services providers and paraprofessionals.
• Providing supervision and ensure that all health services staff comply with appropriate regulations.
• May spend time in classrooms to support their staff with coaching and intervention strategies when specific needs arise.
• Ensuring implementation of policies and procedures for safety practices in conjunction with the Central Office Health Services Operations Manager.
• Implementing corrective initiatives and tracking most common issues and/or trends.
• Staying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age 5.
• Providing input for new policies and procedures.
• Support and facilitate Professional Development content during PD year.
• Other duties as assigned

Skills

Health services management

Data analysis

Communication

Leadership

Regulatory compliance

Education

Bachelor's in Health Services or related

Tools

MS Office Suite

Job description

The Health Services Manager is a dedicated professional committed to supporting the mental, behavioral, and physical well-being of children. In this role, the manager will oversee all activities related to the Center's behavioral and physical health policies and services, ensuring that every aspect of care is delivered with the highest standards of quality and safety.This individual will lead the administration and coordination of comprehensive health services, working to understand and respond to the unique needs of families and children. They will guide the health services team and collaborate with external health partners and local providers to ensure families have access to the resources they need. The manager will also facilitate conversations with families to support accessibility and continuity of care.Collaboration is essential in this role. The Health Services Manager will work closely with professionals across other CHS centers and CHS Central Office to maintain consistency in health policies, procedures, and best practices. Strong skills in planning, organization, communication, conflict management, and data analysis are essential. Experience ensuring operational and facility compliance with OCDEL, NAEYC, and other high quality standards is also required. This position reports to the Center Director. The salary range for this position is $70,380 to $92,000 annual, based on experience.

Responsibilities:

• Overseeing the provision and coordination of behavioral and physical health services to children and families enrolled in the program
• Overseeing the Child Support Teams which support individual developmental and behavioral needs of children in care including evaluation & assessment, coordination of internal and external support services, and monitoring the fidelity of recommended intervention
• Collecting and analyzing data
• Identifying key health needs and interventions for children in collaboration with the Family Success team
• Overseeing the early intervention referral process for children, as well as delivery of services, in coordination with Family Success teams
• Communicating with parents and leading meetings where difficult issues arise
• Building and establishing partnerships to support child health needs
• Managing support services providers and paraprofessionals
• Providing supervision and ensure that all health services staff comply with appropriate regulations
• May spend time in classrooms to support their staff with coaching and intervention strategies when specific needs arise
• Ensuring implementation of policies and procedures for safety practices in conjunction with the Central Office Health Services Operations Manager
• Implementing corrective initiatives and tracking most common issues and/or trends
• Staying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age 5
• Providing input for new policies and procedures
• Support and facilitate Professional Development content during PD year
• Other duties as assigned

Qualifications:

• Bachelor's in Health Services, Child Development, Early Childhood Education, Special Education, Human Services- Early Intervention, or related field required
• 5 years of relevant experience in Early Intervention services, behavioral health for ages 2-5 years old, health services areas required
• Experience with early intervention strategies, evaluations and assessments.
• Familiar with early intervention referral process
• Ability to correspond and establish supportive relationships with case workers, parent/guardians, staff, and children
• Knowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards
• Experience with managing both internal and external care providers across multiple disciplines.
• Ability to work in a fast-paced environment with changing priorities
• Responsible, enthusiastic, and cares about working in a mission-focused organization
• Demonstrated understanding of and ability to effectively work with low-income families (preferred)
• Ability to proactively identify problems and implement solutions
• Willingness to be held accountable and receive feedback
• Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
• Exceptional interpersonal skills including the ability to influence, lead, and educate teams
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
• U.S. work authorization and successful completion of pre-employment background checks and clearances

Who we are and what we’re looking for

At CHS, we are leaders passionate about early childhood education and community betterment. Our work is driven by the desire to endow children with the resources for educational and physical well-being, while supporting and empowering their families. We listen to the needs of our diverse community and adapt to give everyone a voice. We hold each-other accountable for bringing our best and most authentic selves to school every day, creating an environment of mutual respect.

About Catherine Hershey Schools for Early Learning

At Catherine Hershey Schools for Early Learning, we nurture children, support them in discovering their world, and help them grow to reach their fullest potential. We are passionate educators, caregivers, and role models dedicated to successful early childhood development. We believe that a rich and solid foundation, along with a nurturing and supportive environment, is critical to helping children grow. We focus on the whole child, helping them flourish in mind and body. And we set them on a path to become their strongest, brightest, and best selves in school and beyond.

Catherine Hershey’s dream was to provide children with a well-rounded education. That dream lives on in her name and is our mission at Catherine Hershey Schools for Early Learning.

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.

Catherine Hershey Schools for Early Learning are subsidiaries of Milton Hershey School and are staffed and operated independently of the Milton Hershey School core model.

Catherine Hershey Schools for Early Learning will not tolerate any form of harassment or discrimination on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability, or any other status protected under applicable federal or Pennsylvania law (collectively “Protected Characteristics”), against any applicant for admission, enrolled children, or any other individual(s) who participate(s) in the programs, services, and activities at our Centers.