Health Services Coordinator

Orthopedic Physicians Alaska; Anchorage (AK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

FSA/HSA

Profit sharing

401(k)

Paid time off

Job summary

Primary Care Associates seeks a Health Services Coordinator to join a growing team. The role emphasizes patient service, accurate billing, and workflow organization, with involvement in invoicing and EHR data entry.

We value professionalism, teamwork, and a commitment to service, offering work-life balance and comprehensive benefits including medical/dental insurance, 401(k), and paid time off starting at three weeks per year.

Qualifications

• High school diploma or equivalent required.
• Preferred: Bachelor's degree in billing, business, or related field.
• Two years' experience in occupational health or customer service preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to understand medical charts, diagnoses, and billing codes.

Responsibilities

• Input payment information into customer accounts in EHR.
• Generate invoices and billing materials for customers.
• Collaborate with the OrthoAlaska billing department to correct billing errors.
• Maintain workflow and organization across the team.
• Use accounting software to identify outstanding accounts and coordinate payments.

Skills

Communication

Interpersonal skills

Customer service

Under pressure

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

EHR

Accounting software

Billing software

Job description

Primary Care Associates seeks a highly skilled, dedicated, and professional Health Services Coordinator to join our rapidly growing and dynamic team. At PCA, employees enjoy work-life balance, competitive salaries, and comprehensive medical (with FSA or HSA), dental, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.

Schedule: Monday through Friday, 08:00am-04:00pm

Learn more about Primary Care Associates at www.primarycareak.com.

• Considers skillful, customer/patient service a top priority
• Takes ownership for personal growth and development
• Works as a team for the good of the team and its commitment to service
• Embraces excellence, honesty, compassion and respect
• Input payment information or other financial data into customer accounts in EHR
• Generate invoices and billing materials to be sent directly to customers
• Work with the OrthoAlaska billing department to identify and correct billing errors
• Maintain workflow and organization
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

Required qualifications

• High school diploma or equivalent

Preferred (in addition to required) qualifications

• Bachelors degree in billing, business, or related field OR
• Two (2) years of experience in occupational health or customer service

PCA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.