Health Services Administrative Assistant (Part Time)

Johnson & Wales University; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Johnson & Wales University in Charlotte seeks an Office Administrative Coordinator for health services to coordinate general office tasks under the supervision of a licensed medical provider. You will assist students with immunization records, EHR submissions, appointments, and intake while helping maintain clinic sanitation, inventory, and supplies.

The role supports events and social media updates and interacts with external visitors on campus.

Qualifications

• High School Diploma or GED required.
• Experience assisting in a medical office or related setting.
• Ability to work weekends, as needed.

Responsibilities

• Perform general office tasks: filing, mail, records, data entry, and supplies.
• Review student immunization records for completion.
• Assist students with medical documents in the EHR portal under supervision.
• Help students schedule appointments and verify demographics.
• Order medical and office supplies to sustain the health services dept.
• Maintain sanitation and inventory of the clinic.
• Serve as liaison for departmental matters and coordinate visits with external visitors.
• Coordinate lab specimen pickup.
• Greet visitors, answer calls, and resolve or route concerns.
• Report care results to RN/NP promptly and assist with health education programs.
• Assist with on-campus events and social media updates.
• Perform other duties as assigned.

Skills

Medical office experience

Canva experience

Strong communication skills

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Summary

Coordinates office administrative functions under the supervision of a licensed medical provider

Summary

Coordinates office administrative functions under the supervision of a licensed medical provider

Essential Job Functions

• Performs general office tasks such as filing, distributing mail, maintaining records, scanning, copying, entering data (e.g., databases, web updates, excel etc.), ordering and maintaining office supplies, preparing reports, maintaining and managing department/administrator calendars, arranging for equipment and associated maintenance, and posting/removing flyers
• Reviews student immunization records for completion
• Assists students with the submission of medical documents in the electronic health records portal under the direction of a licensed medical provider
• Assists students with making appointments, verifying student demographic information and preparing students for office visits
• Orders medical and office materials and supplies necessary to sustain a proper functioning health services department
• Maintains sanitation and inventory of the clinic
• Acts as a liaison for departmental matters
• Builds relationships and coordinates visits with external visitors
• Coordinates lab specimen pick up
• Greets and assists students, visitors and university employees as appropriate; answers incoming telephone calls, resolving complex and varied concerns or referring them to other staff members or departments; as necessary
• Reports care results to Registered Nurse (RN) or Nurse Practitioner (NP) in a timely manner Assists with educational programs that teach students about health-related matters and promote healthy practices on campus
• Assists with on-campus student events and outreach efforts
• Updates and maintains the departments social media accounts
• Performs other duties as assigned

Required Qualifications

• High School Diploma or Equivalent (GED)
• Experience working in a medical office assisting or other related experience
• Ability to work weekends, as needed

Preferred Qualifications

• Experience using Canva or similar graphic design tools to create department flyers
• Proficiency in Microsoft Office including Word, Excel and Outlook
• Strong communication skills

Please Note

Qualified candidates must live or relocate to live within a daily commuting distance of the Charlotte Campus location upon hire.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.