Health Plan Account Manager- REMOTE

Lensa; Nashville (TN); Remote; USD 59,000 - 94,000; Full time

Job summary

A leading career site is seeking a Health Plan Account Manager to support Employer Account Executives and manage client relationships. This remote position requires strong interpersonal and organizational skills, with responsibilities including issue resolution and client audits. Candidates should hold a Bachelor's degree and have at least 2 years of relevant experience.

Qualifications

• 2 years of Client Service/Account Management experience.
• Must be eligible to work in the US without sponsorship.

Responsibilities

• Work with Employer Groups to resolve issues and ensure member satisfaction.
• Collaborate to build business cases and support implementations.
• Document interactions in Salesforce.

Skills

Interpersonal Skills

Presentation Skills

Organizational Skills

Multitasking

Education

Bachelor's Degree in Business

HS Diploma or GED

Job description

Be among the first 25 applicants.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Prime Therapeutics, is seeking professionals. Apply via Lensa today!

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Health Plan Account Manager - REMOTE

Job Description

The Account Manager is responsible for supporting the assigned Employer Account Executive and Employer Groups in communications, client-facing initiatives, and product and program recommendations. This position must establish and maintain relationships with designated client counterparts.

Responsibilities

• Work directly with Employer Groups and Health Plan Leadership to resolve issues and ensure member satisfaction; coordinate with operational units to prevent repeat issues.
• Collaborate with account executive and leadership to build business cases for initiatives; support implementations, performance standards, and cost justifications.
• Partner with Employer Account Executives and leadership to understand reporting requests, evaluate relevant information, and present data effectively for decision-making.
• Facilitate meetings with Employer Groups to build relationships, promote product opportunities, and follow up with stakeholders.
• Support client audits, develop presentations, and facilitate visits and health fairs.
• Work with small employer accounts to optimize pharmacy spend using Prime products and services.
• Support retention through proactive issue resolution, understanding client challenges, and implementing mutual value initiatives.
• Document interactions in Salesforce, including meeting notes, dependencies, risks, decisions, and next steps.
• Perform other duties as assigned.

Education & Experience

• Bachelor's Degree in business or related field, or equivalent experience; HS diploma or GED required.
• 2 years of Client Service/Account Management experience.
• Must be eligible to work in the US without sponsorship.

Additional Qualifications

• Effective selling, presentation, and proposal development skills.
• Strong interpersonal skills for facilitating meetings, resolving conflicts, and building rapport.
• Ability to prioritize compliance, business goals, and initiatives.
• Excellent organization and multitasking skills under pressure.
• Ability to work effectively in a matrixed team environment.

Preferred Qualifications

• Healthcare or PBM industry experience.
• Prior pharmacy technician experience and/or CPhT certification.

Physical Demands

• Travel up to 30%.
• Work outside standard hours as needed.
• Constant sitting, talking, hearing; frequent reaching; occasional standing, walking, stooping, lifting up to 25 pounds.
• Specific vision abilities required.

Employees must adhere to security responsibilities, legal, regulatory, and internal policies.

Potential salary ranges from $59,000 to $94,000 based on experience.

For benefits details, visit our Benefits Page and click on "Benefits at a glance".

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply. We welcome applicants with different backgrounds and abilities, including those requiring accommodations.

If you need a reasonable accommodation during the application process, contact Human Resources at 1.866.469.1257 or email [e-mail].