Health Navigator

Appleseed Community Mental Health Center, Inc.; Ashland (OH); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer

32+ paid days off annually

Job summary

Appleseed Community Mental Health Center, Inc. in Ashland, OH is seeking a Health Navigator to help people access care and recovery resources.

The role focuses on connecting clients with behavioral health services, medical care, and community resources, with an emphasis on warm hand-offs and coordinated care. The position requires a compassionate, organized approach and will involve working with clients in homes, clinics, and community settings.

Qualifications

• Requires strong written and verbal communication skills.
• Ability to build trust with individuals facing substance use/behavioral health challenges.
• Knowledge of local treatment resources and recovery services helpful.
• Organizational and time-management skills required.
• Ability to work independently and with teams.
• Professionalism and confidentiality are essential.

Responsibilities

• Help clients identify and address barriers to treatment and recovery.
• Connect clients with behavioral health, medical, social services, and community resources.
• Facilitate referrals and warm hand-offs to providers.
• Support access to peer recovery services for opioid and stimulant users with co‑occurring conditions.
• Provide person-centered support respecting client goals, culture, and needs.
• Coordinate services with healthcare and community organizations.

Skills

Written and verbal communication

Trust-building

Knowledge of local substance use +资源

Organizational and time-management

Independent and collaborative work

Confidentiality and professionalism

Education

High school diploma or equivalent

Tools

Word-processing software

Case management systems

Job description

Description

Appleseed Community Mental Health Center, Inc. – Ashland, OH

$19.00–$22.00/hour (based on education and experience)

Community Outreach | Recovery Support | Care Coordination

Help people connect with the care and support they need.

Appleseed Community Mental Health Center is looking for a compassionate, organized, and community-minded Health Navigator to help individuals affected by substance use and co-occurring behavioral health conditions overcome barriers to care.

This position is a great fit for someone who enjoys building trust, connecting people with resources, and supporting individuals on their recovery journey. You’ll work directly with clients, healthcare providers, and community partners to improve access to treatment, recovery services, and other essential supports.

Why you’ll love working at Appleseed

• Meaningful work helping individuals access care and move toward recovery
• Opportunities to build relationships with clients and community partners
• Variety—your days may include client support, care coordination, community outreach, and education
• Supportive and collaborative team environment
• Opportunities for professional growth
• Generous paid time off and benefits

What You’ll Do

• Help clients identify and address barriers to treatment, recovery, and other essential services
• Connect clients with behavioral healthcare, medical care, social services, and community resources
• Facilitate referrals and warm hand-offs to help clients successfully connect with providers
• Support access to peer recovery services for individuals affected by opioid use, stimulant use, and co-occurring behavioral health conditions
• Provide person-centered support that respects each client’s goals, culture, background, and individual needs
• Collaborate with healthcare providers and community organizations to coordinate services and strengthen support
• Promote substance misuse prevention and awareness of available recovery resources
• Maintain accurate, timely client records and documentation
• Prepare monthly reports on services provided, client progress, and outcomes
• Provide services in a variety of settings, including clients’ homes, public spaces, hospitals, and offices

What We’re Looking For

• High school diploma or equivalent
• Strong written and verbal communication skills
• Ability to build trust and rapport with individuals experiencing substance use and behavioral health challenges
• Knowledge of local substance use treatment, recovery services, and community resources
• A respectful, nonjudgmental approach to working with people from diverse cultural and socioeconomic backgrounds
• Strong organizational and time-management skills
• Ability to work independently and collaboratively
• Basic proficiency with word-processing software and case management systems
• Professionalism, sound judgment, and a commitment to confidentiality

Requirements

• Valid Ohio driver’s license
• Reliable transportation and personal auto liability insurance
• Flexibility to work some evenings and weekends to meet clients’ needs
• Ability to travel for client services, training, conferences, and other professional activities
• Current CPR, First Aid, and physical/verbal crisis intervention and de-escalation training
• Completion of Annual Motivational Interviewing Training
• Ability to operate basic office equipment and lift up to 20 pounds
• Successful completion of required background check and pre-employment drug screening

Benefits & Perks

• Medical, dental, and vision coverage
• 403(b) retirement plan with employer match
• 32+ paid days off annually, including:
  • Minimum 2 weeks vacation
  • 6 self-care days
  • 8 sick days
  • 8 paid holidays
• Employee Assistance Program & wellness app
• Continuing education & professional development opportunities
• In-house pharmacy access
• Mileage reimbursement
• Pet insurance
• Annual performance-based pay increases
• Public Service Loan Forgiveness (PSLF) eligible employer

Help us build relationships that make a difference.

At Appleseed, fundraising is about more than raising dollars—it’s about connecting people, businesses, and organizations with opportunities to strengthen our community.

Join our team and help turn community support into meaningful impact.

Appleseed Community Mental Health Center, Inc. is committed to providing equal employment opportunities to all individuals. Employment decisions are based on qualifications, merit, and organizational needs. We are a drug‑free workplace, including marijuana. All offers of employment are contingent upon successful completion of a background check and pre‑employment drug screening.