Health Insurance Enrollment Specialist - On Site

Trinity Health; Iowa (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

ASN to BSN program (paid)

Benefits from day one

Employer retirement match

Paid time off and holidays

No mandatory overtime

Employee referral incentive

CEU opportunities

Job summary

Saint Joseph Health System is hiring for an On-site enrollment specialist who educates patients on available health insurance plans and guides them through enrollment.

Candidates should have a Bachelor’s degree and 1–2 years in health insurance or related fields, with strong communication and problem-solving skills. Travel to different locations may be required; CMS certifications and licenses must be pursued within specified timelines.

Qualifications

• Excellent verbal and written communication skills.
• Experience in health insurance enrollment or sales is highly preferred.
• Ability to navigate complex eligibility requirements and CMS/Medicare rules.

Responsibilities

• Educate individuals about available health insurance plans and enrollment options.
• Facilitate enrollment processes across multiple programs, ensuring culturally and linguistically appropriate service.

Skills

Verbal and written communication

Excellent interpersonal skills

Team collaboration

Travel readiness

Education

Bachelor's in healthcare, Business, Marketing, Social Work or Behavioral Science

Tools

Microsoft Office

Job description

Employment Type: Full time Shift: Day Shift Description: This is an On-Site Position Saint Joseph Health System is proud to offer Daily Pay.Work Today, Get Paid Today! On the job training available and cost of certification covered!

Why Saint Joseph Health System?

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard.We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

What we offer:

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• Colleague well-being resources
• No mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

About the job:

Impartially provides education about the availability of health insurance plans available to the recipient. Facilitates the enrollment process in the various health coverage programs offered by the HIE department. Provides information in a culturally and linguistically appropriate manner to the population being served by the HIE department.

Requirements:

• Education: Bachelor’s in healthcare, Business, Marketing, Social Work and /or Behavioral Science or Business-related Degree highly preferred.
• 1-2 years Health insurance, Patient Scheduling, Patient Access, Patient registration, Patient Navigation, Patient Care Coordination, Compassionate Care, Health Related Field, Social Services, Medicare, Medicaid and Social Security Eligibility enrollment experience highly preferred.
• Licensure: Must have or acquire a Resident Producer Insurance license, with the applicable state Department of Insurance for, Life & Health Insurance License within 30-90 days of employment, required. Is required to maintain an annual CMS Medicare / America’s Health Insurance Plan certification for the applicable selling year. Required to maintain annual carrier certification with each appointed carrier.
• Valid Indiana, or applicable state driver’s license and proof of valid automobile insurance.
• Experience: Minimum of 1-2years experience in Health Insurance Sales, Medicaid Eligibility, Children’s Health Insurance Program, Health Care Patient Accounts, Patient Access/ Patient Registration, experience working with the disparate populations, and knowledge of state and federal aid programs highly preferred. Prior on-the-job training in medical clerical or compassionate skills is helpful. Prior leadership or management skills preferred.

Other Job Requirements:

• 1. Excellent verbal and written communication skills are required. These communication skills must foster team collaboration, ownership, and accountability.
• 2. Ability to handle conflict and confront challenging issues in a fast paced work environment.
• 3. Excellent interpersonal skills, cooperation, tact and diplomacy are required to influence others to act appropriately both internally and externally to the department. Must demonstrate a cooperative demeanor and be comfortable interacting with a wide variety of people.
• 4. Excellent computer skills, including experience with Microsoft Office products.
• 5. Cannot have had the following denied, suspended or revoked: insurance agent or broker license, Indiana or Michigan Navigator certification or any other equivalent license or certification.
• 6. Cannot have been convicted of a disqualifying felony or other crime, including any unfair trade practices or fraud in the insurance business.
• 7. Must provide own transportation and be able to travel and work at various locations.
• 8. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.