Health Information Technician

Horizon Behavioral Health; Lynchburg (VA); On-site; USD 31,000 - 44,000; Full time

Job summary

Horizon Behavioral Health in Lynchburg, VA is seeking a Health Information Technician (CQI/Compliance) for a full-time role. The technician will maintain, file, retrieve, and securely destroy client health information across Horizon systems, ensuring accurate interpretation and use of records.

The position collaborates with clinicians, case managers, and external entities while adhering to privacy laws such as HIPAA and state regulations.

Qualifications

• High school diploma required; associate degree preferred in business/medical, or Health Information Management.
• One year of general office experience with emphasis on using computer software including Microsoft Office & scanning or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Prefer two years experience working in a medical office setting.

Responsibilities

• Maintenance, filing, retrieval, and destruction of client health information documents across Horizon systems.
• Collaborate with clinicians, case managers, nurses, and external partners to ensure accurate records and privacy compliance.
• Respond to internal and external requests for health information and reports.

Skills

General office work

Microsoft Office

Data entry

Customer service

Communication skills

HIPAA compliance

Education

High school diploma

Associate degree

Informatic Certification

Tools

Microsoft Office

Scanning software

Electronic Health Records

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CQI/Compliance Full Time Technical Lynchburg, VA, US

2 days ago Requisition ID: 2132

Salary Range: $31,298.00 To $44,208.50 Annually

Hours: Full-time (37.5 hours per week) - Monday through Friday, 8:30 a.m. – 5:00 p.m.

Location: Lynchburg VA, 24501

Position Summary

The Health Information Technician is responsible for the maintenance, filing, retrieval, and destruction of client health information documents retained by Horizon in all existing and acquired health information systems and formats utilized by Horizon. The technician is responsible for assigned health information duties including management, receipt, secure storage, and accurate interpretation and use of the contents of client health information documents created, stored, and received by Horizon. The position collaborates with Horizon clients, substitute authorized or appointed decision makers for clients, internal Horizon staff including medical providers, clinicians, case managers, nurses, and all levels of management and administrative personnel. The technician also is responsible for responding to and collaborating with any other authorized external individual or entity as appropriate such as, but not limited to healthcare providers, hospitals, schools, attorneys, courts, managed care organizations, insurance companies, state and federal offices and agencies, and vendors.

Required Education and Experience

• High school diploma required. Prefer associate’s degree in business/medical, or Health Information Management, Electronic Health Records or Informatic Certification.
• One year of general office work experience with emphasis on using computer software including Microsoft Office & scanning or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Prefer two years experience working in a medical office setting.

Related Knowledge, Skills and Abilities

• Knowledge of administrative and clerical procedures and systems.
• Knowledge of the structure and content of the English language including the meaning and spelling of words.
• Knowledge of electronic equipment and computer hardware and software, including applications used for information technology as well as producing reports as needed from such.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction to meet demands of both internal and external entities for health information records and related client data and reporting. Ability to promote positive, collaborative, and professional working relations among coworkers and external customers at all levels.
• Knowledge of current requirements of Horizon Behavioral Health policies and procedures, state and federal laws and regulations pertaining to the privacy and confidentiality of client records including but not limited to: 45 CFR HIPAA, Health Information Technology for Economic and Clinical Health (HITECH) Act, 21 st Century CARES ACT PLAW-114publ255 3-12-21, 42 CFR Part 2 Confidentiality of Substance Use Disorder Patient Records, Code of Virginia §37.2-400, and other applicable state and federal laws pertaining to client tor health information privacy and security.
• Ability to use word processing, managing files and records, typing/keyboarding and other office procedures and terminology.
• Ability to meet productivity standards set for Health Information Technicians.
• Willing and available to work modified schedules (weekends, holidays, etc.) as required.
• Ability to drive and must possess a valid driver’s license. May be required to travel to different Horizon worksites during the day based on operational needs or provide administrative support at other locations. Regular attendance at training and Horizon meetings may require travel to a variety of Horizon sites.

Horizon Environment

Horizon Behavioral Health Community Services Board (CSB) is in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years and named Best Place to Work by Lynchburg Business Magazine in 2023, and again in 2024!

The Best Benefits for Those Who Take Care of the Community

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).