HR Employee Services Specialist

Horizon-Behavioral-Heal; Lynchburg (VA); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

VRS retirement program

Health insurance

Dental insurance

Vision insurance

Paid holidays

Annual leave

Wellness programs

Student loan forgiveness programs (PSL

BH State Loan Repayment (BHLRP)

Job summary

Horizon Behavioral Health in Lynchburg, VA seeks an HR Employee Services Specialist to provide frontline HR support on-site. The role focuses on leave administration (FMLA/PFML), ADA accommodations, employee relations, benefits, and general HR operations.

The position requires confidentiality, strong organizational skills, and experience with HRIS and benefits systems. Full-time, on-site work with standard business hours is offered, with competitive benefits.

Qualifications

• Two years of experience in human resources, employee services, benefits administration, leave administration, or related field.
• Experience handling confidential employee information.
• Experience using HRIS, benefits administration, leave-tracking, or other HR-related systems.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Serve as first point of contact for employees and supervisors seeking assistance with routine HR questions, requests, and processes.
• Provide employee services support in the areas of leave administration, including FMLA and PFML; ADA accommodation coordination; employee relations; benefits administration; and general HR operations.
• Coordinate ADA accommodations and maintain confidential records.
• Assist with benefits administration and routine HR operations; prepare routine reports and identify discrepancies.
• Organize, track, and follow up on multiple requests, leave activities, and deadlines.

Skills

Customer service

Communication

Organization

Leave administration

HRIS

Microsoft Office

Education

High School Diploma / GED

Associate’s degree in human resources or related field (preferred)

Tools

HRIS

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HR Employee Services Specialist

Full Time Clerical Lynchburg, VA, US

4 days ago Requisition ID: 2114

Salary Range: $37,805.00 To $50,616.00 Annually

Hours: full-time (37.5 hours per week), Monday through Friday, On-Site / Non-Remote

Location: Lynchburg VA, 24501

Position Summary

The HR Employee Services Specialist serves as a first point of contact for employees and supervisors seeking assistance with routine Human Resources questions, requests, and processes. This position provides employee services support in the areas of leave administration, including FMLA and PFML; ADA accommodation coordination; employee relations; benefits administration; and general HR operations.

Required Education and Experience

• High School Diploma / GED required. Associate’s degree in human resources, business administration, or a related field preferred.
• Two years of experience in human resources, employee services, benefits administration, leave administration, or a related field.
• Experience handling confidential employee information required.
• Experience using HRIS, benefits administration, leave-tracking, or other HR-related systems.
• Equivalent combinations of education and experience may be considered.

Related Knowledge, Skills and Abilities

Knowledge of:

Basic human resources principles, practices, and terminology.

Basic concepts related to FMLA, PFML, ADA accommodations, employee benefits, and employee relations.

Leave tracking, documentation, and reporting practices.

Confidentiality requirements and appropriate handling of sensitive employee information.

HR policies, procedures, records, and administrative practices.

Skill in:

Providing professional and responsive customer service to employees and supervisors.

Communicating clearly and respectfully regarding sensitive or confidential matters.

Listening to employee concerns, gathering relevant information, and determining appropriate next steps.

Organizing, tracking, and following up on multiple requests, leave activities, and deadlines.

Reviewing leave records, documents, invoices, and reports for accuracy and completeness.

Preparing routine reports and identifying discrepancies or missing information.

Maintaining accurate and confidential records.

Using HRIS, benefits, Microsoft Office, email, and other HR-related systems.

Ability to:

Exercise sound judgment regarding when to resolve a matter and when to refer it to the Benefits Manager, Employee Relations Manager, or other HR leader.

Maintain accurate and timely FMLA and PFML tracking and reporting.

Work effectively with managers to resolve discrepancies and ensure leave is properly recorded.

Maintain confidentiality and professionalism when handling sensitive employee information.

Apply established policies and procedures consistently.

Identify incomplete, inconsistent, or potentially sensitive information and seek appropriate guidance.

Manage competing priorities and meet established deadlines.

Conduct or participate in employee meetings in a professional and objective manner.

Work independently within established procedures while recognizing when consultation or escalation is needed.

Establish and maintain effective working relationships with employees and supervisors at all levels.

Ability to drive and must possess a valid driver’s license.

THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community throughout the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment, and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).