Health Information Technician

Cherry Health; Grand Rapids (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Loan repayment program

Medical Insurance

Paid time off

Paid holidays

Retirement plan

Pet Insurance

Employee Assistance Program

Job summary

Cherry Health in Michigan seeks a Health Information Technician to maintain confidential patient records, ensure accuracy, and comply with HIPAA, HITECH, and Meaningful Use standards. The role emphasizes data integrity, audit readiness, and secure information release.

You will prepare records for electronic capture, process electronically transmitted data, and support staff through training on health information processes.

Qualifications

• Experience with data entry and 10-key by touch.
• Understanding of medical terminology and healthcare data.
• Familiarity with HIPAA confidentiality and release of information.
• Ability to operate scanning software and EHR tools.

Responsibilities

• Prepare records for capture in the electronic chart per guidelines.
• Release information to authorized persons per HIPAA and state rules.
• Process electronically transmitted information accurately.
• Perform peer audits to ensure accuracy and quality.
• Maintain and support integrity of the EHR and related records.
• Train and assist staff on Health Information processes.
• Handle other duties as assigned.

Skills

10-key by touch

Data entry

Deadlines

Medical terminology

Scanning software

Time management

Verbal and written communication

Microsoft Office

HIPAA knowledge

Independent work in a team

Education

High School / Equivalent

Health Information Technician certification

Tools

NextGen EHR

Microsoft Word

Microsoft Excel

Job description

Welcome to Cherry Health - video about Cherry Health

OVERVIEW OF POSITION:

The Health Information Technician performs tasks to keep patient records confidential, accurate, and in line with regulatory standards. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare records for capture in the electronic chart, ensuring proper image clarity and quality in accordance with HIPAA, HITECH, Meaningful Use, and organizational guidelines.
• Release information to persons and agencies according to regulations, ensuring legal confidentiality standards are followed per HIPAA and State guidelines via fax, print, or electronic format.
• Accurately process electronically transmitted information using a variety of tools.
• Perform detailed peer audits to ensure accuracy and quality control.
• Assist in maintaining the integrity of the patient electronic health record.
• Maintain an acceptable measured productivity and audit percentage.
• Maintain and utilize reference materials appropriately and effectively.
• Train and support individuals in relation to Health Information.
• Perform other duties as assigned.
  

SKILLS / KNOWLEDGE / ABILITIES:

• 10-key by touch
• Data entry
• Ability to work effectively and efficiently under tight deadlines
• Understanding of medical and behavioral health terminology, anatomy, physiology, surgery, diagnostic testing, radiology, pathology, pharmacology, and various medical specialties
• Operate scanning software/equipment and other electronic tools
• Effective time management and organizational skills
• Effective verbal and written communication skills
• Ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
• Microsoft Office computer skills
• Working knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Ability to work independently within a team environment.
  

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
  

EDUCATION / LICENSES / CERTIFICATES:

• Required: High School / Equivalent
• Preferred: Health Information Technician certification
  

EXPERIENCE:

Previous experience with data entry, 10-key by touch, medical terminology, release of information in a health care setting, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

EQUIPMENT / TOOLS / TECHNOLOGY:

• Desktop or Laptop computer
• Telephone with voicemail
• Networked copier/printer/facsimile
• Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.)
• Electronic Health Record (NextGen)

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 650 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission:

Cherry Health provides comprehensive, high quality healthcare for all.

Our Vision:

Lives are transformed by creating a healthier community where every person has their best opportunity to thrive.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Welcoming – We create an inclusive, respectful environment where everyone feels valued, supported, and comfortable contributing.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.