Health Information Tech

Southern College of Optometry; Memphis (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Southern College of Optometry in Memphis, TN is seeking a Health Information Tech to support Clinical Programs by managing Release of Information requests, reviewing HIPAA-compliant authorizations, and using the EHR to access and organize personal health data.

The role handles ROI processing for The Eye Center and The Focal Point, generates invoices, and reports trends to management; requires a high school diploma, two years in health information, and RHIT/CEHRS preferred.

Qualifications

• Two years related experience in health information/medical records.
• RHIT (Registered Health Information Technician) or CEHRS (Certified Electronic Health Records Specialist) or similar certification preferred.
• Education: High School diploma or equivalent; Associate’s degree preferred.

Responsibilities

• Receives, triages, and responds to Release of Information requests via fax, mail, email, voicemail or in person.
• Reviews authorization to release information and ensures it is complete and compliant with HIPAA and TN state laws.
• Uses EHR and imaging programs to retrieve, organize and disseminate detailed health information.
• Processes ROI documents in the EHR for referrals, third-party audits, post-operative exams, SSA, and other report retrieval activities.
• Produces invoices for medical records retrievals.
• Provides regular updates to management on record management trends and issues.
• Other duties as assigned.

Skills

HIPAA compliance

Attention to detail

Verbal communication

Multitasking

Education

High School diploma or equivalent

Associate’s degree preferred

RHIT or CEHRS certification preferred

Tools

Electronic Health Records (EHR)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Health Information Tech

FT Staff 40 HR Week Memphis, TN, US

2 days ago Requisition ID: 1222

Salary Range: $16.28 To $24.63 Hourly

Position Overview

The incumbent supports Clinical Programs by managing, triaging and processing patient health information requests and ensuring adherence to all confidentiality and privacy requirements. The

incumbent will also sort, review and scan medical reports/documents into the electronic health record according to established protocols. Release of Information (ROI) requests are processed

for all clinical facilities (i.e. The Eye Center and The Focal Point).

Essential Functions

• Provides support to the Clinical Programs by receiving, triaging, and responding to requests for Release of Information via fax, mail, email, voicemail or in-person.
• Reviews authorization to release information and validates that it is complete, and in compliance with HIPAA Privacy and Security Regulations and TN State laws.
• Utilizes the Electronic Health Record (EHR) and imaging programs for record retrieval to identify, obtain, organize and disseminate detailed information, including personal health information.
• Processes ROI and documents in the EHR for referring and referral health care providers, Third-Party audits, post-operative exams, Social Security Administration, and other report retrieval activities.
• Produces invoices for medical records retrievals.
• Provides regular updates to management on record management trends and issues
• Other duties as assigned.

Job Specifications

Education: High School diploma or equivalent. Associate’s degree in a related field is

preferred.

Experience: Two years related experience in health information/medical records.

Certification: RHIT (Registered Health Information Technician) or CEHRS (Certified Electronic

Health Records Specialist) or similar certification preferred.

Knowledge, Skills, and Abilities

• Knowledge of and adherence to HIPAA Privacy and Security Regulations and TN State Laws including processing of ROI in state-mandated time-frame.
• Ability to work independently, assume responsibility, multitask, prioritize, meet deadlines, and be proactive with incoming ROI requests.
• Ability to organize tasks and maintain control of workflow.
• Demonstrates attention to detail with minimal documentation errors.
• Ability to deal with others with courtesy and tact using good verbal communication skills and to establish and maintain effective working relationships with others.
• Ability to use business English, spelling, letter composition and business mathematics accurately.
• Ability to operate computer, calculator and other office machines as specified.
• Ability to read, comprehend and follow written and oral communications.

Physical and Environmental Demands

Physical Demands

Prolonged sitting with occasional standing and walking. Occasional lifting up to 10 pounds.

Audible Demands

Operation of phone system, verbal communication with patients, staff, faculty, students and other external customers.

Visual Demands

Computer use, operation of phone system, preparation of reports, spreadsheets and other documents, reading handwriting.

Environmental Conditions

Work is conducted in a typical indoor work environment with good lighting, noise and temperature control.

Minimal risk of injury or work-related illness.

Reasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.

Other Responsibilities

• Employee must maintain absolute confidentiality of all medical records.
• Assist periodically with event-related needs in the clinic.
• Understanding and adhering to SCO’s policies, mission statement, and clinic that is education-driven.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. This document does not create an employment contract, implied or otherwise, other than an “employment at will” relationship.