Health Information Specialist I

Datavant; Greenville (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in health data exchange seeks dedicated individuals for a full-time role in a dynamic environment. This position involves processing medical record requests, maintaining confidentiality, and utilizing company software to manage patient information. Candidates should possess strong communication skills and attention to detail, ensuring compliance with HIPAA regulations. Join a team committed to making healthcare decisions data-driven and impactful. If you're ready to thrive in a fast-paced setting and contribute to meaningful work, this opportunity is perfect for you.

Benefits

PTO

Health Insurance

Vision Insurance

Dental Insurance

401k

Tuition Assistance

Qualifications

• Excellent verbal and written English communication skills.
• Strong data entry skills and attention to detail.

Responsibilities

• Handle requests for patient health information following company policies.
• Manage and safeguard patient health records in compliance with HIPAA.

Skills

Verbal Communication

Written Communication

Data Entry

Attention to Detail

Basic Computer Skills

Organization Skills

Education

High School Diploma or GED

Tools

Office Equipment

Company Software

Job description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Position Highlights

1. Full-Time: Monday-Friday 8:00AM-4:30 PM EST
2. Location: Greenville, SC 29615
3. Work in a high-volume production environment.
4. Process medical record requests by handling calls from patients, insurance companies, and attorneys to provide medical status.
5. Document information across multiple platforms using two monitors.
6. Benefits include PTO, Health, Vision, Dental Insurance, 401k, and Tuition Assistance.

You will:

1. Handle requests for patient health information following company policies.
2. Maintain confidentiality and security of privileged information.
3. Use company and facility software effectively.
4. Follow the Code of Conduct and policies.
5. Report work, site issues, or volume fluctuations to your manager.
6. Assist with additional responsibilities as needed.
7. Apply medical privacy regulations diligently.
8. Manage and safeguard patient health records in compliance with HIPAA.
9. Prepare and organize new patient charts, gather documents, and create digital images for storage.
10. Respond to internal and external requests for patient records.
11. Answer inbound and outbound calls, and assist with walk-ins if needed.
12. Perform administrative tasks such as handling faxes, opening mail, and data entry.
13. Meet productivity expectations at your site.
14. Schedule pickups as required.
15. Perform other duties as assigned.

What you will bring:

1. High School Diploma or GED.
2. Ability to commute between locations.
3. Willingness to work overtime during peak seasons.
4. Basic computer skills.
5. Proficiency with phones, fax, printers, and office equipment.
6. Excellent verbal and written English communication skills.
7. Attention to detail for accurate medical records.
8. Strong data entry skills.
9. Ability to work independently and adapt to changing priorities.
10. Organization skills to manage multiple tasks.
11. Ability to work in a fast-paced environment.

Bonus points if:

1. You have healthcare experience.
2. You have worked in a production or metric-based environment.
3. You have in-person customer service experience.
4. You can build relationships with clients and customers on-site.
5. You are open to sharing ideas and process improvements.

Additional information about health screenings, vaccination requirements, and our commitment to equal employment opportunity has been included in the original description. Please review for further details.