Health Information Specialist | HIM

Avera Health; United States; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

PTO from day 1

401(k) match

Career development

Job summary

Avera Health in the United States seeks an HIM Specialist to manage the recording, dissemination, and processing of medical records within the EHR. You will handle document processing, scanning, quality checks, and respond to information requests from internal and external customers.

Key tasks include retrieving records, ensuring accurate documentation, and maintaining chart integrity while complying with HIPAA and related regulations.

Qualifications

• Ability to perform essential job functions with attention to detail.
• Capacity to communicate effectively with staff, patients, and physicians.
• Visual acuity adequate to perform position duties and ability to hear and distinguish speech.

Responsibilities

• Retrieve and reconcile records across departments to form an accurate medical file.
• Scan and upload patient records into the EHR with proper identification.
• Verify images for clarity and completeness.
• Assist with patient identity edits, merges, and overlays in the EHR.
• Answer calls and manage requests from internal and external customers.

Skills

Attention to detail

Patient-focused service

Communication skills

HIPAA compliance

Education

1-3 years health information management experience

Tools

Electronic Health Record (EHR) system

Job description

Location

Location: Avera McKennan Hospital Worker Type: Regular Work Shift: Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience. $17.50 - $22.50

Position Highlights

You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

Brief Overview

The HIM Specialist is responsible for the overall recording, dissemination, and processing of the medical record. This includes, but is not limited to, processing documents, scanning/uploading documents into the organization's electronic health record, identification of errors/omissions, handling internal and external customer requests for information, reviewing records for deficiencies, communicating appropriately, and preparing data elements for continuity of patient care and revenue cycle purposes. Attention to detail functions, monitoring chart content and data quality, and communicating with internal and external departments, customers and physicians is critical.

What you will do

• Retrieve records and documentation from departments throughout the facility.
• Reconciles to ensure receipt of appropriate documentation to form an accurate medical record.
• Process records to prepare documentation for scanning or uploading. Includes assembly, paper clean-up, removing unnecessary documents, and other duties as required.
• Scan and upload patient records by using appropriate software and hardware.
• Verify images to ensure clear and useable documents.
• Accurately assign the patient and form identification via bar-coded images or manually date entry into the electronic health record.
• Greet and assist patients, staff, and others to the HIM customer service area.
• Answer, route, and manage phone calls and voicemails in response to customer requests.
• Serve as a health information technical liaison with customers.
• Analyze electronic health records for quality, completion and identify deficiencies in conjunction with regulatory and internal requirements.
• Tabulate deficiencies and communicate to department or physician staff to resolve issues.
• Abstract clinical, financial, and demographic data items into the electronic health record.
• Monitor electronic record to completion.
• Assist with patient identity edits, merges, and overlays within the electronic health record system to ensure record integrity.
• Prepares birth certificate documents, meets with parents for clarification of items, enters data into the electronic state registry, and notarizes paternity affidavits in accordance with state vital record requirements
• Maintain relevant productivity and quality standards for the position.
• Adhere to all legal and ethical standards surrounding health information, including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, or Work Experience

1-3 years previous health information management experience.

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands‑on training and mentorship

Equal Opportunity Employer

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

Accommodation for Disabilities

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

Company Culture

Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high‑quality services. Join us in making a positive impact on moving health forward.