Health Information Operations Supervisor

Datavant; Birmingham (AL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full Benefits: PTO, Health, Vision, and Dental Insurance

401k Savings Plan

Tuition Assistance

Comprehensive onsite/virtual training

Job summary

Datavant is searching for a Health Information Operations Supervisor in Birmingham, Alabama. This hybrid role focuses on leadership and client service, ensuring compliance and efficiency. You will manage a team while supporting various Health Information projects and client interactions.

The ideal candidate has a solid understanding of HIPAA and health information, along with strong problem-solving skills. Join us in transforming healthcare through data collaboration.

Qualifications

• 1-2 years of Health Information related experience.
• Well-versed with HIPAA standards.
• Detail and quality oriented regarding medical records.

Responsibilities

• Lead and train the Health Information Services team.
• Manage workflow and productivity of HIS.
• Assist in new hire process and staff development.

Skills

Leadership

Problem solving skills

Knowledge of HIPAA

Microsoft Office proficiency

Communication and collaboration

Education

Bachelor's degree or relevant experience

Tools

Power BI

EMR experience with EPIC or Cerner

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant's community is building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line people management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meet with clients, and develop staff at multiple sites.

This is a Hybrid Role

Position Highlights

• Full Time: Monday-Friday 8:00am-4:30 pm
• Payroll
• Performance management
• Support in training on Release Of Information processing
• Quality analysis
• Troubleshooting issues
• Overseeing HIS 1, HIS 2 and LHIS
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft Office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology
• Familiar with different EHR and Billing Systems
• Problem solving skills

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

• Have a passion to lead, train and motivate a growing and excited team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from payors.
• Review data and provide client and leadership solutions.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the requests coming in from the Risk Management Team of the client.
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers.
• Participate in project teams and committees to advance operational Strategies and initiatives.
• Coordinate with location/client management on complex issues while building a strong relationship.

What you will bring to the table:

• A true leadership philosophy in which the goal of the leader is to serve.
• Ability to support clients and your team working both on-site and remotely.
• 1-2 years of Health Information related experience.
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your team via video or in person.
• Solution provider and forward thinking.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office.

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience.
• Team building and experience elevating individuals’ careers.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Know Your Rights you may review the EEOC resources for more information regarding your legal rights and protections. Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.