Health Information Management System Technician (HIMS)

Marin Community Clinics; Novato (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

HRA

Education benefits

Paid time off

Dental and Vision

Job summary

Marin Community Clinics is seeking an HIMS Technician to manage electronic and paper medical records, ensuring HIPAA compliance and timely record availability across our clinics. You will process ROIs, safeguard patient privacy, and coordinate with clinical staff to maintain accurate, complete charts.

The role requires data entry precision, MS Office proficiency, and experience with EPIC and HIMS systems. Excellent teamwork, independent work capability, and strong communication are essential.

Qualifications

• High School Diploma or GED required.
• Healthcare office experience preferred.
• Experience with Electronic Health Records (EPIC) preferred.
• Experience with Health Information Management Systems preferred.

Responsibilities

• Process ROI authorizations for all sites.
• Protect patient privacy per HIPAA and policies.
• Upload batches to Solarity scanning.
• Assist clinical staff with record completion and retrieval.
• Respond to information requests in compliance with policy.
• Ensure only appropriate information is shared externally.
• Liaise with vendors under BAAs and MCC agreements.
• Retrieve and route paper and electronic faxes.
• Collaborate with other departments on records tasks.
• Scan documents into patient charts accurately.
• Locate and extract pertinent information from records.
• Merge duplicate patient records.
• Handle inbox tasks from nurses, MAs, and physicians.
• Take HIMS-related calls and assist callers.
• Support pre-visit preparation by printing records.
• Contribute to team and complete assigned projects.
• Perform other duties as assigned.

Skills

Data entry

MS Office

English communication

Teamwork

Initiative

Attention to detail

Independent work

Education

High School Diploma or GED

Tools

EPIC

HIMS software

Job description

Overview

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The Health Information Management System Technician (HIMS Technician) is responsible for the electronic and paper medical record management within Marin Community Clinics. The HIMS Technician provides timely and accurate medical record services and safeguards our patient’s records in compliance with our Company policy and HIPAA regulations. Our mission to promote health and wellness through excellent, compassionate care for all guides our work every day. The position will perform the following tasks within the clinics and/or central HIMS location.

Responsibilities

• Process the Authorizations for Release of Health Information (ROI) for all Medical and Dental sites
• Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical/dental information. Verifying Release of Information documentation is in compliance with the request, authorization, company policy, and HIPAA regulations.
• Successfully uploading batches to drive for Solarity scanning.
• Successfully interacts and communicates with clinical staff to assist with deficient and delinquent medical record completion.
• Respond to requests and releases patient information to persons or agencies in strict accordance with Company policy and HIPAA regulations.
• Ensures only appropriate information is faxed to outside medical/dental facilities.
• Act as liaison between third party vendors processing requests covered by agreements and Business Associate Agreements (BAA) with MCC.
• Retrieve paper and electronic faxes. Faxed are distributed, scanned and/or actioned as necessary.
• Works collaboratively with other departments.
• Manual scanning of documents into patient charts, ensuring accuracy and appropriateness of information.
• Locates and extracts pertinent information from medical/dental files as requested.
• Merge duplicate patient records.
• Process tasks received via inbox from Nurses, MA’s, and Physicians etc.
• Take telephone calls and assist with HIMS related phone calls.
• Assist in pre-visit prep for patients which may include, but is not limited to, printing hospital records.
• Contributes as part of the team ensuring all departmental tasks are done and completes other projects assigned by supervisor.
• Perform other duties as assigned.

Qualifications

Education and Experience:

• High School Diploma or Equivalent (GED) required.
• Past work experience in a healthcare environment preferred.
• Past work experience in an office environment preferred.
• Previous experience with the Electronic Health Records (EPIC) preferred.
• Previous experience and proficiency with Health Information Management Systems and protocols preferred.

Required Skills and Abilities:

• Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Strong and accurate data entry skills.
• Must be able to effectively communicate in English verbally and in writing.
• Must be able to work in fast pace medical environment.
• Excellent teamwork and customer service skills.
• High level of initiative and ability to follow through on assignments.
• Must be able to work well independently and/or in groups.
• Ability to recognize problems, offer solutions and seek help when necessary.
• Follow verbal and written instructions and carry out directions.
• Excellent attention to detail and ability to identify errors and correct them.
• Must have reliable transportation.

Physical Requirements and Working Conditions :

• Fulfill immunization and fit for duty regulatory requirements.
• Prolonged periods of sitting at a desk and working on a computer.
• Use of mouse, keyboard and headset.
• Moderate to loud noise and intermittent interruptions.
• Must be able to lift up to 15 pounds at times.

Benefits:

Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

Marin Community Clinics is an Equal Employment Opportunity Employer

Min

USD $25.00/Hr.

Max

USD $28.12/Hr.