Health Information Management Supervisor

Cherry Health (Cherry Street Services) DBA; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Loan repayment through NHSC

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Paid holidays (8 full days)

403(b) Retirement Savings Plan

Pet Insurance

Employee Assistance Program

Job summary

Cherry Health (Cherry Street Services) DBA is seeking a Health Information Management Supervisor to oversee the records and scanning teams, ensuring all processes are compliant and patient records are confidential and accurate.

The ideal candidate will have strong leadership skills, a Registered Health Information Technician Associates degree, and at least three years of experience in medical records. You will also assist in budget monitoring and maintain quality improvement for the team.

Qualifications

• 3 years of experience in medical records including scanning software.
• 2 years leadership experience focused on process improvement.
• Understanding of the release of information process in healthcare.

Responsibilities

• Oversee records and scanning teams in Health Information Management.
• Ensure confidentiality and compliance with HIPAA standards.
• Assist in budget development and monitoring.

Skills

Organizational skills

Ability to prioritize

Knowledge of medical terminology

Time management skills

Communication skills

Computer skills (Microsoft Office, EHR)

Education

Registered Health Information Technician Associates degree

Bachelor's preferred

Tools

NextGen Electronic Health Record

Microsoft applications

Job description

Overview of Position

The Health Information Management Supervisor is responsible for overseeing the records and scanning teams of Health Information Management, managing the records retrieval, destruction, and dispensing processes from origination to completion while keeping patient records confidential, accurate, and in line with regulatory standards and ensuring competency of the team. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization’s Mission in all actions and communications.

Responsibilities

• Demonstrate leadership skills that foster a culture of mentoring, coaching, motivating, and engaging staff.
• Model and communicate key values in the community and to staff to support Cherry Health’s mission.
• Ensure schedule and staffing hours are sufficient to ensure quality, efficient operation and productivity for priorities and assigned workload.
• Supervise, train, and evaluate the competencies of staff.
• Communicate organization initiatives and updates to staff.
• Assist in the development and monitoring of department/program budget.
• Assist patients, investigate inquiries and complaints, and keep accurate records.
• Monitor utilization and performance of the Health Information Exchange (HIE) system for outgoing records.
• Investigate incoming inquiries and/or complaints initiated by patients and providers.
• Maintain continuous quality improvement and assist in quality management of the teams.
• Maintain strict confidentiality of all medical records by ensuring no unauthorized persons access a patient’s electronic health record.
• Use, protect, and disclose patient protected health information (PHI) only in accordance with HIPAA standards.
• Perform other duties as assigned.

Skills, Knowledge & Abilities

• Registered Health Information Technician Associates degree required; Bachelor’s preferred.
• Ability to efficiently organize and prioritize large volumes of work in a fast-paced environment.
• Ability to work effectively and efficiently under policy-driven deadlines.
• Understanding of medical, dental, and behavioral health terminology, anatomy, physiology, surgery, diagnostic testing, radiology, pathology, pharmacology and various medical specialties.
• Ability to use complex thinking skills and judgement to ensure compliance with laws, regulations, or standards.
• Proficient understanding of HIPAA and 42 CFR Part 2 and other privacy and confidentiality standards.
• Effective time management and process improvement skills.
• Ability to communicate effectively with staff, colleagues, the public and professionals both verbally and in writing.
• Ability to follow oral and written instructions and complete assigned tasks and documentation requirements.
• Ability to establish and maintain effective working relationships.
• Demonstrated computer skills and experience working with Microsoft Office and electronic health record (EHR).

Experience

• 3 years of experience in medical records including scanning software.
• Minimum of two years leadership experience with understanding of process improvement.
• Must understand medical terminology and the release of information process and regulations in a health care setting or an equivalent combination of education and experience sufficient to successfully perform the essential duties.

Equipment, Tools & Technology

• Desktop or Laptop computer.
• Telephone with voicemail.
• Networked copier/printer/facsimile.
• Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.).
• Electronic Health Record (NextGen).

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, Dental and Vision Insurance for you and your family.
• Generous Paid Time Off benefit – 4 weeks per year for full time.
• Paid holidays – 8 full day paid holidays (including Black Friday) and 2 half day paid holidays.
• 403(b) Retirement Savings Plan with generous employer match – $ for $ match up to 5% MET and MESP.
• 529 Savings Plans.
• Pet Insurance.
• Employee Assistance Program.

Equal Employment Opportunity Statement

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.