Medical Assistant - Float

Cherry Health (Cherry Street Services) DBA; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous paid-time-off benefit

403(b) retirement savings plan with employer match

Loan repayment programs

Employee assistance program

Job summary

Cherry Health (Cherry Street Services) DBA is seeking a Medical Assistant to provide support in delivering primary care services in the United States. The role involves preparing patient charts, managing clinic flow, and assisting healthcare providers during examinations while complying with health regulations.

The ideal candidate should have completed an accredited Medical Assisting program and possess relevant certifications such as CMA or RMA. This position offers extensive benefits including medical insurance and a generous PTO policy.

Qualifications

• Ability to perform routine healthcare tasks and enter data into electronic health records.
• One to two years of previous medical-assisting experience preferred.

Responsibilities

• Complete chart preparation for each patient.
• Record patient information in the electronic health record.
• Manage clinic flow by greeting patients and directing them.
• Assist providers with examinations and procedures.

Skills

Basic Life Support/CPR certification

Exceptional customer service and phone etiquette

Ability to coach, train, and mentor others

Ability to follow directions and work effectively

Proficiency with computer software systems

Education

Completion of an accredited Medical Assisting program

CMA / RMA / CCMA / NCMA certifications

Job description

Overview of Position

Under the direction of the RN Supervisor or Site Manager, CherryHealth floats a Medical Assistant who supports the patient by actively participating in the interdisciplinary care team and assists providers in the delivery of primary care services. This includes maintaining patients and ensuring compliance with policies, procedures, and licensing standards. The role requires adherence to CherryHealth’s mission in all actions and communications.

Essential Duties and Responsibilities

• Complete chart preparation for each patient, including review of the population health management system, updating orders and referrals, and gathering other information as required, such as hospital records.
• Record information in the electronic health record.
• Manage clinic flow by greeting patients, determining needs, and directing patients to the examining room; follow rooming procedures including checking for recent ER or hospital visits, taking vital signs, completing screening tests, and health maintenance orders.
• Perform medication reviews, including removing short‑term medications from the medication module.
• Assist providers with examinations and procedures, including preparing necessary supplies, performing cleanup afterward, and implementing provider orders such as blood draws, ECGs, labs, dressings, treatments, refills, and routine testing procedures.
• Document results in the electronic health record as appropriate, prepare specimens for transportation, fill necessary forms, and arrange for transport.
• File patient information and assist with medical records responsibilities.
• Administer high‑risk medications or injections following established guidelines.
• Manage all aspects of the vaccine program, including storage and handling, inventory management, ordering, and reporting.
• Manage telephone inquiries, conduct patient callbacks as assigned, and assist nurses and providers with incoming patient information.
• Approve timecards in the time and attendance system as directed.
• Adhere to universal precautions and CherryHealth policies.
• Maintain compliance with the corporate compliance policy, code of conduct, and conflict of interest policy.
• Stay informed about all relevant federal, state, and CherryHealth regulations and adapt to changes.
• Precept medical assistant apprentices, externs, or new employees as needed.
• Represent CherryHealth at community events, job fairs, recruitment fairs, and other engagements as requested.
• Perform other duties as assigned.

Skills / Knowledge / Abilities

• Basic Life Support/CPR certification.
• Professional conduct with providers, peers, families, and the community.
• Ability to perform routine healthcare tasks, enter data, and generate reports in the electronic health record.
• Ability to coach, train, and mentor others.
• Ability to work sensitively with patients undergoing treatment in stressful situations.
• Ability to follow directions and work effectively with professional and paraprofessional staff.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Basic typing skills and proficiency with computer software systems.
• May require travel to other sites based on program or site needs.

Competencies

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

Licenses / Certificates

• Completion of an accredited Medical Assisting program and/or attainment of one of the following certifications:
• CMA – Certified Medical Assistant through the American Association of Medical Assistants.
• RMA – Registered Medical Assistant through American Medical Technologists.
• CCMA – Certified Clinical Medical Assistant through National Healthcareer Association.
• NCMA – National Certified Medical Assistant through National Center for Competency Testing.
• ARMA – Advanced Registered Medical Assistant through the American Registry of Medical Assistants.
• NRCMA – National Registered Certified Medical Assistant through National Association for Health Professionals.
• Completion of an in‑house specialties training program, including competency in using all organizational electronic health record templates.

Experience

One to two years of previous medical‑assisting experience preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Physical Requirements

Possible exposure to patients with illnesses and/or infections; frequent telephone and computer use; manual dexterity for writing and computer work. Requires sitting, standing, or walking for extended periods; abilities to bend, squat, or kneel; lifting up to 50pounds; use of personal protective equipment as required.

Client Population Served

The Medical Assistant may serve all patient populations. The essential functions of this position must be able to be accomplished with or without accommodations.

Who We Are

CherryHealth is Michigan’s largest federally qualified health center, operating in six counties across the state and serving more than 800 health‑care professionals at 20 locations. We focus on removing barriers and expanding access to comprehensive quality health care for underserved communities, regardless of insurance status or ability to pay.

Our Mission

CherryHealth improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access for underserved populations.

Our Vision

Our community will be healthier because we seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well‑being.

Our Values

• Collaboration – support the CherryHealth mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – uphold the highest ethical standards by honesty and trustworthiness.
• Professionalism – create a positive work environment where accountability is expected in decisions, actions, and results.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, dental, and vision insurance for you and your family.
• Generous paid‑time‑off benefit – four weeks per year for full‑time employees.
• Paid holidays – eight full day paid holidays (including Black Friday) and two half‑day paid holidays.
• 403(b) retirement savings plan with generous employer match – $ for $ up to 5%.
• MESP and MET 529 savings plans.
• Pet insurance.
• Employee assistance program.

Equal Opportunity Employment Statement

CherryHealth’s policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.